fantasic break, Dive center at location. poor internet, which may be a good thing for some?

fantasic break, Dive center at location.poor internet, which may be a good thing for some?

It was amazing experince and hotel over all. Yet sone points to consider Heater pool only the smallest one all others are cold Animation is good but mainky for Adults ..kids activyiesbare limited yet they have very nice kids club Main spoken laungauge for animation is germany as 80% are German. They have good jetty and Marina amd coral reef are great if its your first ot 2nd time to snorkelling Renovted rooms are excellent not sure about the others Food is very food with many choices..i prefered lunch over dinner Night shows very nice speically in the Amphiter Staff are very nice and helpful and dont ask for tips . For kids i think its not yue best for them but for Adults way to go

Room was big honestly. But it was old with old furniture. No refrigerator. Cleanliness is normal. Bathrooms are old and not super wow. Overall it’s ok, but it’s not worth this amount per night.

Amazing hotel

Thanks to who shared in making our stay safe and happy

This hotel is wonderful, we highly recommend it. It’s a very big hotel spread over beautifully kept grounds. The pools and pool areas are kept very clean, plenty of room and sun beds for everyone. The food is fabulous, so much variety with a different theme every night, the dining room is spacious and staff very friendly and helpful. We had an executive suite which was huge overlooking the beach and the pools, fabulous suite. The beach is also very good with lovely warm sea. Beach bar was good for snacks lunch time. There was another bar at the beach called halfway bar for just soft drinks, coffee and beer, also at the end of the beach was the diving bar run by the lovely Mishmish, great barman. Will definitely go back there.

We absolutely loved this hotel and would recommend it to everyone.What we liked:- The food was amazing. So much variety and super fresh.- The property is amazing and setup perfectly, area for kids, area for adults, the beach is nice - but like much of the red sea there are a lot of coral on the beach. There is an amazing pier that is perfect for snorkeling and the reef there is unbelievable SO MANY FISH!! you can go scuba diving there at the resort.- The staff was so friendly.We loved everything really no complaints really.For Americans going there - I just thought it was cool that Hurghada is a vacation spot for Germans and Russians. Just FYI - people might speak to you in German which is fine because they also speak English - I just thought it was interesting haha.

We absolutely loved this hotel and would recommend it to everyone. What we liked: - The food was amazing. So much variety and super fresh. - The property is amazing and setup perfectly, area for kids, area for adults, the beach is nice - but like much of the red sea there are a lot of coral on the beach. There is an amazing pier that is perfect for snorkeling and the reef there is unbelievable SO MANY FISH!! you can go scuba diving there at the resort. - The staff was so friendly. We loved everything really no complaints really. For Americans going there - I just thought it was cool that Hurghada is a vacation spot for Germans and Russians. Just FYI - people might speak to you in German which is fine because they also speak English - I just thought it was interesting haha.

Love how well laid out it was. My room was Fantastic and my housekeeper Mohamed was excellent.Got an amazing portrait by Waseem,a true artist.

Love how well laid out it was. My room was Fantastic and my housekeeper Mohamed was excellent. Got an amazing portrait by Waseem,a true artist.

Absolutely amazing stay. Met so many really nice people both staff and guests. Food and drinks were great. Rageb, bartender at the 24 hour bar was so friendly and accommodating and always smiling. In fact all of the staff were amazing. Animation team, Karen and Saif, both excellent and really friendly too. Can’t mention everyone but believe me the staff are just the best. I will definitely be returning, hopefully soon.

This is the 4th time to Cleopatra and already I cant wait to go back. The hotel is large but on huge grounds and the buildings are only 2 storeys so its very spacious. It literally has everything you could want - pools, bars, fitness centre, spa, beach, diving centre, a la carte restaurants etc. The staff are amazing, so friendly and helpful, nothing is too much trouble. Standard of cleanliness is good, theres always a fantastic selection of food in the buffet restaurant with Fridays Egyptian food excellent. Thoroughly recommended.

This is the 4th time to Cleopatra and already I can't wait to go back. The hotel is large but on huge grounds and the buildings are only 2 storeys so it's very spacious. It literally has everything you could want - pools, bars, fitness centre, spa, beach, diving centre, a la carte restaurants etc. The staff are amazing, so friendly and helpful, nothing is too much trouble. Standard of cleanliness is good, there's always a fantastic selection of food in the buffet restaurant with Friday's Egyptian food excellent. Thoroughly recommended.

The animation guy raise his middle finger and threatened of killing me in front of my kidsThe worst hotel management I’ve ever seen. In our last night, I was waiting with my wife and 2 kids to have our turn in the dart game for more than half an hour which was used by the animation guy tagged ROSLAN, when he was done he moved to the billiard table without giving us the chance to play the dart. I went to talk to him when he said impolitely that he can’t see any problem with that. I told him that I feel it’s impolite way of talking to the guests and that he is representing the hotel, and I asked for his manager. He shouted at me and started to insult me in front of the kids and said he doesn’t have a manager and he raised his middle finger. I shouted at him and told him that he can’t do that in front of the kids, he said “ I CAN KILL YOU AS WELL IF I WANT!!!”. I left the place right away and went to the reception asking about the general manager. Someone called OSSAMA came with the front desk manager and defined himself as the executive manager. I told him what happened and that I want to call the Canadian embassy to protect my family. He tried to apologize and offered one of my 2 kids a t-shirt?! (I refused to take it), then they brought the guy ”ROSLAN” who admitted doing what I said and apologized to me. I told the manager that ROSLAN was threatening that he gonna kill me and I wanna make sure that it’s safe to stay in the hotel for my family or to find a safe hotel.

The animation guy raise his middle finger and threatened of killing me in front of my kids The worst hotel management I’ve ever seen. In our last night, I was waiting with my wife and 2 kids to have our turn in the dart game for more than half an hour which was used by the animation guy tagged ROSLAN, when he was done he moved to the billiard table without giving us the chance to play the dart. I went to talk to him when he said impolitely that he can’t see any problem with that. I told him that I feel it’s impolite way of talking to the guests and that he is representing the hotel, and I asked for his manager. He shouted at me and started to insult me in front of the kids and said he doesn’t have a manager and he raised his middle finger. I shouted at him and told him that he can’t do that in front of the kids, he said “ I CAN KILL YOU AS WELL IF I WANT!!!”. I left the place right away and went to the reception asking about the general manager. Someone called OSSAMA came with the front desk manager and defined himself as the executive manager. I told him what happened and that I want to call the Canadian embassy to protect my family. He tried to apologize and offered one of my 2 kids a t-shirt?! (I refused to take it), then they brought the guy ”ROSLAN” who admitted doing what I said and apologized to me. I told the manager that ROSLAN was threatening that he gonna kill me and I wanna make sure that it’s safe to stay in the hotel for my family or to find a safe hotel.

Friendly staff was always happy to help but food was a little to be desired although the deserts were outstanding pools was rarely cleans and didn't seem to have any filters running by our last day floors of pool was dirty and you could see skin marks around the edge

Friendly staff was always happy to help but food was a little to be desired although the deserts were outstanding pools was rarely cleans and didn't seem to have any filters running by our last day floors of pool was dirty and you could see skin marks around the edge

Pool bar should extend snack time to 7 pm at least .Staff are friendly and helpful .Will visit it again .

Pool bar should extend snack time to 7 pm at least . Staff are friendly and helpful . Will visit it again .

1- The hotel doesn't provide soap in the guests room. You need to buy your own. 2- the hotel is 30 km away from Hurghada. The hotel dosen't provide free or cheep transportation to Hurghada or the airport. It costs 200 le for one way. You can't take ai taxi as there is no buildings around the hotel. 3- The houskeeping don't clean the cofee cups in the rooms. 4- We had a leaking pipe in the bathroom cased a flud in both of the bathroom and the room. The flud happend again after they fixed it as they didn't pay attantion to fix it in the correct way. 5- we complained about a bad smell in the bathroom. But they couldn't fix it.6- The staff in the reception were very frindely. 7- The food was more than enough in the resturant, while it wasn't enough in the pool erea. The quility of the food was medium.

Staff is very very friendly, check-in was very smooth. They presented a strange rule on a dress code for diner, in a resort! After some discussions, they just don't want you to go in very short shorts or swimming dress for diner. The rooms are very good, clean, room space is OK. Sea view is great with a nice balcony. Food is very good, they have a system giving guests color coded bracelets based on half/full board/All-inclusive. A lot of pools, animation team is really animated! a lot of sports activities during the day and a nice performance at the theatre at night. They have a water activities center which has a lot of options, very nice people. We struggled a bit with drinking water, suggest to bring your supplies with you. Water shoes are very very important, had to buy some over priced ones but it was essential. In-room kettle, sugar, tea, no nescafe in the room so my manual espresso machine proved handy. The room has a safe. Overall experience is great, really recommended.

Amazing in the hotel environment and food, especially dinna with different theme everyday. But the beach bar is terribly unfriendly for the food offer, only care about close, even require to have something before closing, a lot of excuses not to provide. Need to be enhanced especially for this leader or manager as he is too rude and not thinking to provide service to guest

The stay was excellen for me and my family, comfort room, good food and perfect for relaxtation. I am fully satisfied about my stay Thanks for the helpful staff

The stay was excellen for me and my family, comfort room, good food and perfect for relaxtation.I am fully satisfied about my stay Thanks for the helpful staff

excellent and its from best 10 hotel in hurgada and everything in this hotel is ok .

It was a great days

i booked beach front rooms and got sea view rooms far from beach. yet it was overlooking the pool and sea, but that's not what i paid for. i paid for a beach front, steps away from shore. when i complained the front desk manager told me that they call this room beach front! i should get a refund of $80 as difference from the beach front and sea view. check in was late because the room was not yet clean. i waited for 2 hours . some gym machines are broken. Bed is too small. tv in room is too small regarding the room. fridge is not cooling. bathroom ventilation is not good. food looks nice but does not taste as good, specially dessert. vast variety but no taste. bad quality in room ammentied, shampoos, body lotions, even the tooth picks are of bad quality. night shows are interresting. staff are trying to be nice but some of them need training. they act unprofessionally. swimming pools are nice and there are many.. i liked the relaxing pool.

We stayed a few nights and found Cleopatra truly a luxurious resort and extended our stay for a week. Staff were extremely well mannered and provided the best customer service with a permanent smile and kept all guests entertained and happy. The rooms and facilities were kept clean and in very good shape at all times. Room service cleaned our room and replaced beddding and towels daily also sweeped and mopped the whole room and balconies. Rooms were very comfortable and had a great view of the entire resort and the Red Sea. We booked for spa services and was extremely clean with professional staff and therapists onsite. 3 restaurants offered beautiful service with a view and a great selection of food. The Buffet had different food every time so we enjoyed a large variety of food and was always a nice surprise to find great selections and dessert was very delicious as well. I have stayed at many resorts world wide and Cleopatra have a set a new level of expectations as it is truly a paradise waiting discovery. We will definitely return for more beautiful vacations. . Thank you all

We stayed a few nights and found Cleopatra truly a luxurious resort and extended our stay for a week.Staff were extremely well mannered and provided the best customer service with a permanent smile and kept all guests entertained and happy.The rooms and facilities were kept clean and in very good shape at all times. Room service cleaned our room and replaced beddding and towels daily also sweeped and mopped the whole room and balconies.Rooms were very comfortable and had a great view of the entire resort and the Red Sea.We booked for spa services and was extremely clean with professional staff and therapists onsite.3 restaurants offered beautiful service with a view and a great selection of food. The Buffet had different food every time so we enjoyed a large variety of food and was always a nice surprise to find great selections and dessert was very delicious as well.I have stayed at many resorts world wide and Cleopatra have a set a new level of expectations as it is truly a paradise waiting discovery. We will definitely return for more beautiful vacations. . Thank you all

Nice hotel Only needs executive lounge / restaurant

It was an amazing stay We all loved the hotel