Amazing room and easy check-in. Staff very helpful especially with ordering taxis. Terracotta Army approx. 15 mins from the hotel by taxi. If you find a good taxi driver, get a card as others try to take you to buy local cake in the area or a stamp for their car (have no idea what the stamp was for!)

A key factor in booking this hotel was the swimming pool, this was closed for reconstruction! There was no reconstruction work. The hotel could not be bothered to open the pool, this should be included in the hotel information.

This hotel is just beautiful. What is not in the Expedia description is that the hotel is connected to the Angsana Hot Springs. 25 hot spring pools with different temperatures and ingredients. Just perfect for a hot tub fan as I am.

very nice experience, good food.

We were excited to use the pool and see the water features the facility had. When we checked in, they informed us the pool was under renovation as well as the water features throughout the property. It will be out of service through May. I wish we were informed of this prior to booking.

The Hotel and Staff - What a fantastic find! Loved our stay here. If you're looking for a spa resort experience where you're pampered with great service, good food, and rejuvenating treatments (massages, hot springs) - this is the place for you. We were here for 3 nights. There is at least one hotel staff in every department who spoke decent English. Special shout out to George at the concierge who was simply awesome and very helpful. My husband and I are vegetarians (no meat, fish, etc but eggs okay). The staff at the breakfast buffet took extra care to ensure our dietary needs were met. The Room was super comfy and spacious, with a balcony. Spa - my husband and I got a couple's 60 minute javanese massage. It was great. The price was okay by USA standards (about $100 per person), could be considered expensive by some. Location - this resort is close to the terracotta warriors (20 min drive, 40 Rmb). The drive to the city (Muslim street/ grand mosque) is about an hour (cost 150 Rmb). This worked out well for us - we spent one full day in Xian, half day at terracotta warriors, and rest of the time relaxing at the resort.

The Hotel and Staff - What a fantastic find! Loved our stay here. If you're looking for a spa resort experience where you're pampered with great service, good food, and rejuvenating treatments (massages, hot springs) - this is the place for you. We were here for 3 nights. There is at least one hotel staff in every department who spoke decent English. Special shout out to George at the concierge who was simply awesome and very helpful. My husband and I are vegetarians (no meat, fish, etc but eggs okay). The staff at the breakfast buffet took extra care to ensure our dietary needs were met. The Room was super comfy and spacious, with a balcony. Spa - my husband and I got a couple's 60 minute javanese massage. It was great. The price was okay by USA standards (about $100 per person), could be considered expensive by some. Location - this resort is close to the terracotta warriors (20 min drive, 40 Rmb). The drive to the city (Muslim street/ grand mosque) is about an hour (cost 150 Rmb). This worked out well for us - we spent one full day in Xian, half day at terracotta warriors, and rest of the time relaxing at the resort.

We had such a warm welcome to the hotel and it is beautiful. So was our room, until the roll away bed was established in the lounge and was not taken down during our stay. The hot springs are amazing. The staff very friendly and helpful.

We had such a warm welcome to the hotel and it is beautiful. So was our room, until the roll away bed was established in the lounge and was not taken down during our stay. The hot springs are amazing. The staff very friendly and helpful.

Nice hotel with good interior design. Unfortunately, we are check in late & rush out in the next day morning, unable to enjoy the facilities. Staffs are friendly & we highly recommended on this hotel.

The lady at reception was rude and cold, and took forever for our check-in. Didn't introduce anything about the hotel facility, or the details of our booking. As the result, we though we could use the spa and bought pricy swim suits from hotel shop. Until we entering the spa, the staff ask us to pay 208RMB/each. Water quality of the spa is poor, leaves and impurities are floating around, used towels and trash scattered beside the pool. Cleanliness need improve, the carpet in our room spreads all kinds of hair left by the former group. And the location of hotel is pretty remote, there is no store or restaurant nearby. 前台服務小姐態度冷漠無禮，登記入住過程漫長，不僅未介紹飯店設施，也未詳細說明預訂內容，以致誤以為包含溫泉設施使用，還在一樓賣店買了昂貴泳衣，要入場時才被告知每人需再加價人民幣208元才能使用，溫泉水質差，飄浮著樹葉和雜質，池水邊也不時掛著使用過的浴巾和垃圾，房間內地毯散布前組客人留下的各種毛髮，飯店位在重劃區，附近無商店餐廳，只能選擇飯店附屬餐廳或是搭計程車去臨潼市區。

This is a world class hotel. Everything was top notch and the food was to die for. Would go back there in a second.

Room is good and clean, quite comfortable. Staff at counter and restaurant are friendly and nice.

Room is good and clean, quite comfortable.Staff at counter and restaurant are friendly and nice.

This is very disappointing hotel for me, it really cannot count for five star level hotel n charged that expensive hotel fee. We booked 3 days in this hotel, as I expected to have a good service as they count the self at 5 star. However, we arrived to room become very disappointed, as the temperature at 25.5 degree which fixed by hotel, which cannot change. We required to change but the hotel replied that cannot change. It really too hot! The second day we want to ask for help to rent car n asked how much of taxi fee n something question that travel people would ask. But the lobby boy unhappy to answer our question n unlike show his face that is totally unprofessional! The breakfast no taste n no much choice that charge that higher cost. Finally, We have 2 people in the room that suppose have 2 big bath towel but only provide 1 towel in everyday that is very common service for hotel but it cannot provide it. How can count for 5 star hotel. The outside of the hotel nothing shop. I would not book this hotel anymore in future travel.

Bit away from local transport but excellent service and staffs. Great hotel beyond our expectations

The staff bent over backwards to make us happy. They let us check out at 4 pm without charge. George, and everyone else at the concierge desk was amazing. They found us an English speaking guide and arranged taxi transportation when the hotel’s shuttle was out of service. People walked us from place to place to ensure we got exactly what we asked for. The large indoor/outdoor pool was the perfect temperature. The rooms were extremely comfortable and were loaded with amenities. All this about 15 minutes from one of the most incredible tourist destinations in the country.

Hotel is not 100% completed. However, room was five star, service was extremely friendly and helpful, food was very good. Hotel is not far from the Terra-Cotta warriors but is an hour away from downtown and other historical sites.

Hotel is not 100% completed. However, room was five star, service was extremely friendly and helpful, food was very good.Hotel is not far from the Terra-Cotta warriors but is an hour away from downtown and other historical sites.

This is an amazing property with a wonderful staff team. Highly recommend.

Hotel is quite new. It is conveniently within 20 minutes drive to the Emperor Qing Shi Huang tomb and his terra cotta army, the Hua Qing Palace which provides the venue for the great outdoor Tang-era performance. The staff here are very courteous and provide very good service. In particular, George Wang was very preemptive and attentive to all our needs.

It is far away from our expectation as the member hotel under Banyan Tree. It looks to me just another good build hotel for hosting big touring group. The buffet restaurant expensive and no taste! Breakfast is below the standard as it charge.

It is far away from our expectation as the member hotel under Banyan Tree. It looks to me just another good build hotel for hosting big touring group. The buffet restaurant expensive and no taste! Breakfast is below the standard as it charge.

Each member of the hotel staff made sure we were looked after. The room was very good value for money and we enjoyed the swimming pool amenities very much.

On maps the title and address of this hotel takes you to a different location. For locals it’s fine but for tourist, their being dropped of in the middle of nowhere land. Be aware before venturing out, taxi scammers, liars and very rude people. But in all fairness I did run into those will to assist and I thank them. Plus there is no bar to get a drink. Everything seemed like it was closed and the hotel was empty. I won’t be staying here again and next time I’m going into the city.

This is a very nice hotel. However, the location is terrible. It is located at a underdeveloped countryside where there is hardly anything within walking distance. There is a outlets mall across the street from the hotel without real food facilities (fast food or regular restaurants). There is only ONE restaurant within walking distance outside the hotel. (it is actually a pretty good one.) It is about 50-minutes drive to downtown Xi'an. The problem is: Americans cannot drive in China. Think about getting a hamburger and you have to call a cab to travel for over 50 minutes to get it. This hotel also has an excellent hot spring facility. However, it is not free to hotel customers.

Fantastic some facilities looks old but everything looks ok

Outstanding resort. All of the facilities were exceptional, including the spacious and comfortable room, and the relaxing spa. This hotel well exceeded our expectation and is a great value. Note that the location is relatively far from downtown Xian and the Xian Xianyang airport (at least 50 minutes each way to each), but very close to the Terra Cotta Army museum (15 minutes), so plan accordingly.

Very good service. The bar was in strange setup, very non-international. There was only one staff there so service was a bit slow. Otherwise its a nice hotel, hot springs experience was great!

Better than I expected. This hotel is literally excellent in every facet.