This hotel feels modern, clean, and comfortable. The rooftop onsen is nice. The soap is nice too. The breakfast buffet is excellent. The only negative point is that the slippers were too small for me.

place near department area

We love Candeo properties in Japan! This property is located within walking distance to many places to eat and see. This property is a little older than the other properties we have visited. We had the best customer service from Kohei W. upon our check-in. He went out of his way to make sure we were happy with our room, provided extra towels and pillows for our family and overall was incredibly service oriented. He helped us anytime we needed assistance. He is a great asset to Candeo Fukuoka. We will be back because of the exceptional service we received from him. The only suggestions I would give is that you provide water to drink in the womans onsen as the other properties do. I would also add that you may want to consider adding the cold-water plunge in the womans onsen like the men have on their side.

We love Candeo properties in Japan! This property is located within walking distance to many places to eat and see. This property is a little older than the other properties we have visited. We had the best customer service from Kohei W. upon our check-in. He went out of his way to make sure we were happy with our room, provided extra towels and pillows for our family and overall was incredibly service oriented. He helped us anytime we needed assistance. He is a great asset to Candeo Fukuoka. We will be back because of the exceptional service we received from him. The only suggestions I would give is that you provide water to drink in the womans onsen as the other properties do. I would also add that you may want to consider adding the cold-water plunge in the womans onsen like the men have on their side.

Love the Candeo hotels this is our second one and highly recommend them. Clean, modern, new, high quality bedding and amazing roof top outdoor baths! Breakfast is good, enough variety to find something to get your day started!

Love the Candeo hotels this is our second one and highly recommend them. Clean, modern, new, high quality bedding and amazing roof top outdoor baths! Breakfast is good, enough variety to find something to get your day started!

Good location, abt 3 mins to the subway station. Another 2-3 mins to reach Tenjin area (plenty of shops & restaurant). Small onsen bath in the hotel - which was great after a long day of walking around. Rooms are quite spacious and clean. Would stay here again.

Nice staff! Safekeep my delivery before I checkin. stayed here 5 times already

Nice staff! Safekeep my delivery before I checkin. stayed here 5 times already

Good service and location! Enjoy the trip in here.

Very good and tidy. Those service are great and the staffs are very helpful

Good location with nice spa and healthy breakfast. Limited car park need advance booking.

Good location with nice spa and healthy breakfast.Limited car park need advance booking.

very good onsen, but a bit far away from Hakata and tianjin station (15 min), but it still very good. Will consider again

It is way too much over priced. The room is small.

Too by the book like most Japanese hotels. Expect u to pay extra if u check in at 2 pm.

good location; friendly staff; comfortable and clean

Too by the book like most Japanese hotels. Expect u to pay extra if u check in at 2 pm.

Vicinity is walkable. There is a hotspring located in the hotel which was nice.

It was my second time staying at this hotel and I Had an amazing time in Fukuoka. My only complaint is my boyfriend and I recurved dirty looks from one of the women who was working in the Onsen. We saw a room that said “private” and thought it was a private Onsen. The woman that worked there saw us trying to open the door and grabbed my boyfriends arm gave him a stern look and said “no” she then asked us to leave which I was so confused about. I now know that the “private” room was probably just a storage room but she could’ve redirected us to the actual Onsen.

It was my second time staying at this hotel and I Had an amazing time in Fukuoka. My only complaint is my boyfriend and I recurved dirty looks from one of the women who was working in the Onsen. We saw a room that said “private” and thought it was a private Onsen. The woman that worked there saw us trying to open the door and grabbed my boyfriends arm gave him a stern look and said “no” she then asked us to leave which I was so confused about. I now know that the “private” room was probably just a storage room but she could’ve redirected us to the actual Onsen.

Small room , with onset and good breakfast! I will visit again

Overall the hotel is nice. Staff were polite and helpful Breakfast was just ok. They had a very simple spread. The Onsen was great! The worst part was the 1000 yen charge for checking out 36 min past 11 am Considering the hotel was not busy

Overall the hotel is nice. Staff were polite and helpful Breakfast was just ok. They had a very simple spread. The Onsen was great! The worst part was the 1000 yen charge for checking out 36 min past 11 am Considering the hotel was not busy

Nice staff, amenities, room size. Was only the touch of mould in the corner of the joining wall to the bathroom that prevented me giving 5/5 for the money

It was in a good location near Tenjin station and good service small hotel with onsen!

Decent hotel. Rooms are not large but nicely appointed and clean. I was expecting the staff to speak a it more English, but we understood each other well enough. They boast about their rooftop spa (public baths). These are an indoor And outdoor heated bath, and washing stalls (onsen style). The issue is youre supposed to have a view of the skyline, but theyve blocked the view by putting a white film on the windows. I suppose it was over a concern of people looking in, but I think it was a shame, and really made the outdoor spa a lot less exciting.

Decent hotel. Rooms are not large but nicely appointed and clean. I was expecting the staff to speak a it more English, but we understood each other well enough. They boast about their rooftop spa (public baths). These are an indoor And outdoor heated bath, and washing stalls (onsen style). The issue is you're supposed to have a view of the skyline, but they've blocked the view by putting a white film on the windows. I suppose it was over a concern of people looking in, but I think it was a shame, and really made the outdoor spa a lot less exciting.

Very convenient and nearby to food and shopping area

Location was quite good, but lobby on 9th floor and door meant it didnt look like a hotel when we first got there. Staff were great (our first hotel in Japan so our first experience with differences from Canada), onsen was nice (if a little smaller than some hotels later) and breakfast buffet was well worth it. Overall very good value.

Friendly clean modern efficient , no bar but close to very good restaurants

Well placed hotel and lovely reception. Rooms typically small but very basic eg no wardrobe space and once we had 2 cases on the floor , it was difficult to move in the room. The marketing g picture made me think there was an open air pool but it was a small Onsen bath. Maybe my fault for misinterpreting but disappointing all the same. Dining room was very basis, like a school refectory.