The room at 18sqm is really small for the price paid for. Also the room is noisy as we can hear outside people talking & sound of hair dryer from the next door. Stayed this hotel for 10 days just for convenient of travelling to my work place, otherwise I will not even consider. Lastly I must comment that most hotel staff are friendly. Thank you.

The room is a little bit small.

The staffs were friendly & helpful, especially the one who serve me named Pop. The hotel itself has not much facility except the swimming pool. But its convenience to train station & malls, just a few mins walk.

I had a good stay. The staff were very pleasant and helpful. Only one complaint - the bed was a little too hard.

Good solo stay, bed bedding electrical electronics bathroom all ok. Middle midrange hotel - neither too cheap nor pricey. Quiet. About 10 minutes walk from the public transport terminal. Efficient check in. Very very limited food options but it’s about 10 minutes walk from two shopping malls that have plenty of food options. I advise you bring your own snacks if you want breakfast in your room.

Staff are professional, polite and friendly. Property is well maintained. Rooms are clean, well maintained and modern.

Perfect

The staffs are amicable and welcoming.

Clean and prompt service

Very nice hotel, staff is super friendly and you can walk to the metro station.

All there what you need. Well located near Shopping malls and public transportation. Helpful staff.

Breakfast area has moved from the restaurant to the hallway. Not really very nice setting

I arrived during the midnight for the check-in. Staff was very friendly and hotel was clean and welcoming. Very Impressed and would recommend folks to choose Genting Hotel. Esp for those that are on business trips working in Jurong area. It was very convenient for me to get to Clementi where the goal of my trip is to accomplish some errands there. Super easy to get out and go back to as well.

It was quite comfortable to stay Will be stay again

One of the very Average Hotels in Jurong. There are no other Hotels nearby . Breakfast is too ordinary. the prices are high comparing to services and hotel provided . worst situation is that the people deal only on mails and phone . so difficult to communicate.

The hotel is well positioned for business

In any case, the walls are thin and the sound echoes, including in neighboring rooms. I cannot sleep if the neighbors are making noise until late at night. Other than that, the hotel is acceptable.

Staff is nice with smile

Look forward to have free shuttle bus to go to MRT station.

It was a very convenient location to walk to public transportations. A couple of things I recommend for improvement are to offer more than one filtered water spot and better door closing. Me and my roommate made sure the door was closed every night but one morning we noticed the door was opened. Not sure what exactly happened.

Everything is perfect. The counter service is excellent and helpful. The clearing of the room is good. The location is good for shopping and transportation.

Walking distance to good shopping areas

Its near the mrt & bus interchange. Furthermore, there a few shopping malls nearby & other attractions such as the singapore science centre.

Rooms in Genting Hotel Jurong are decent, but disappointing for this room which we have booked, which was the most expensive room being offered by the hotel. This room is able to sleep 4pax, but lacks the luxury feel. It does not have a work station, a space for a sofa area to relax, nor it has a bathtub. Also, during our enquiries made before our booking, we were also told that we would be given complimentary car park access. After checking in, to our disappointment, the complimentary car park were limited to 1 ticket (1x car park exit) per night's stay only. Additional trips in, and out during the course of the day, would be on your own expenses. And to make things even worse, the hotel management has replied me on my Google review posted, that they actually allow 1 carpark ticket to be redeemed per exit. They are a confused team, who are not customers centric.

Staff poor service

Great service from the reception, Raymond.

a lot of food smell in the lobby area. Need a big improve.

Hotel staff were friendly and polite. Shopping malls are within walking distance. Environmental-friendly hotel. Water and ice dispenser can be found on all levels. Provided complimentary carpark too if you are driving. Overall a good experience staying there for a week.

I love its location which is very convenient.

Was greeted by the receptionist name Ranny when check in, very friendly & professional, since I did requested for early check in when making booking at Expedia, she proceeded it within 15 minutes, check in done. Nice room, clean & comfortable bed, a bit small bath room but in average, satisfied with what I paid. Will sure stay at the same hotel if I visit Jurong East again.

Highly recommended.

Hotel is clean and comfortable, hope can consider shuttle bus to the mrt