Pay attention to your bags.There is no elevator.

Everything exceeded expectations. This hotel has a very homey feel. Only downside is that there is no restaurant, but many places to eat nearby.

Staff was very friendly and even after checking out. They let you keep you luggage in a storage area in case you have a later flight. Very recommended.

All great, the place is really nice, the only small issue detected- no hot water during two days.

We spent a couple of days there and everything was perfect. We arrived early in the morning after spending the night on a bus and they offered hot drinks straight away. They prepared our room as soon as they could and we were allowed to check in earlier than expected so we could rest. Really nice touch on their side! The place is beautifully decorated with paintings and art and it feels like a high end hotel. Beds are very comfy, bathroom clean and shower powerful. Breakfast is good (they even go to the baker to get the delicious bread first thing in the morning before they sell them out). The location is good, in a quiet street, about 10 minutes walk from the main attractions. Great stay and highly recommended.

We spent a couple of days there and everything was perfect.We arrived early in the morning after spending the night on a bus and they offered hot drinks straight away.They prepared our room as soon as they could and we were allowed to check in earlier than expected so we could rest. Really nice touch on their side!The place is beautifully decorated with paintings and art and it feels like a high end hotel.Beds are very comfy, bathroom clean and shower powerful. Breakfast is good (they even go to the baker to get the delicious bread first thing in the morning before they sell them out).The location is good, in a quiet street, about 10 minutes walk from the main attractions.Great stay and highly recommended.

We had a lovely stay at El Portal de San Lazaro. It’s on a quiet street off the main road, and walkable to the Plaza and the attraction. Special mention to Israel the hotel manager, who gave us excellent restaurant recommendations and was a great host. Only issue we faced was that the hotel doesn’t have central heating, and nights were cold. They did give us extra blankets, though!

Perfect location in the small and windy stone streets of Arequipa. Quick walk to main square and the park. Close to all top rated attractions in AQP. Staff is great and rooms are clean and nice. Good breakfast. Really lovely to be able to walk to all we wanted to see...