Beautiful onset with views into the woods. Comfortable rooms with excellent service. Recommend breakfast and dinner at the ryokan as there is not much to eat at those hours in the town.

It was the first time I visited Kurokawa. The ryokan was good to arrang pick-up service from/to the Kurosawa bus station. The ryokan was not in the main onsen street, I could enjoy the silence. The decoration of the ryokan was very nice. The room was spacious. The Japanese style breakfast and dinner were all good and respect to the amount I paid. The quality of the indoor onsen was very good, I enjoyed a lot.

A little bit far from main street Value for money Nice japanese bed Very clean

A little bit far from main streetValue for moneyNice japanese bedVery clean

Hotel is very considerate in advising the correct driving route to the hotel beforehand as GPS would direct a route which is very dangerous to drive. Our one night accommodation included dinner and breakfast and the meals are satisfactory. Onsen with sauna and two outdoor baths is very nice.

Stunning ryokan tucked away in the mountains, but still only a 10 minute walk from the main onsen town. Super friendly and helpful staff. Beautiful rocky outdoor onsen with sulphuric minerals. Clean and spacious tatami room, and delicious Japanese style breakfast set. Would definitely stay again!

The room is quite clean and comfortable. The foods in dinner and breakfast are quiIe delicious. The hot spring is quite good. In summary, I enjoyed a wonderful trip in this hotel.

A very decent onsen ryokan with nice food, nice view, nice people and high quality of onsen water. Highly recommended:)

good dinner with horse sashimi and grilled Japanese beef,

Friendly hotel ,great shuttle services from bus station for pick up and drop off.Bigger and newly room .Great breakfast ! Dinner was good too.The hotel located in deep inside area not with hotels on the busy tourist streetbut quite and enjoyable.Outdoor onsen was good not not so big.

Friendly hotel ,great shuttle services from bus station for pick up and drop off. Bigger and newly room . Great breakfast ! Dinner was good too. The hotel located in deep inside area not with hotels on the busy tourist street but quite and enjoyable. Outdoor onsen was good not not so big.

Rooms and facilities are a bit dated but staffs were friendly and foreigner friendly. In a quiet area a short walk from the main street where most of the other ryokans and some restaurants and shops are located. Additional charges for the private onsen so we did not use it. The public onsen has an indoor and outdoor section for both the male and female side and is only open from 7am-9.30am and from 3pm to 9.30pm. We feel it’s too short especially at night. Perhaps the night opening could be extended.We also found a lot of white floating particles in the water. They looked like something from the source and not dirts but wasn’t pleasant to see. Management should really looked into this.

Rooms and facilities are a bit dated but staffs were friendly and foreigner friendly. In a quiet area a short walk from the main street where most of the other ryokans and some restaurants and shops are located. Additional charges for the private onsen so we did not use it. The public onsen has an indoor and outdoor section for both the male and female side and is only open from 7am-9.30am and from 3pm to 9.30pm. We feel it’s too short especially at night. Perhaps the night opening could be extended. We also found a lot of white floating particles in the water. They looked like something from the source and not dirts but wasn’t pleasant to see. Management should really looked into this.

Very good services provided by the hotel staffs. The food is also good especially the beef which is delicious！

clean room and outdoor onsen are clean

It’s a very traditional ryokan, everything was perfect !

Excellent service from the hotel. Very friendly and patient staff, always ready to help out despite the language barrier. The room we stayed was very clean and comfy. Loved the onsen. The hotel provides transfer to and from the bus stop as well.

The bed is full of mites that cause itchy but the reception provide good service after all. Good dinner and breakfast served

spacious room with great hotspring

good staff and service. it is a wonderful experience to stay in this hotel.

Wonderful stay at ryokan ichinoi. Lovely staff, room with great views, onsen with milky waters. Recommend the kaiseki dinner too

We had a wonderful stay here. The family run Ryokan always went the extra mile and helped us plan our itinerary. The location, rooms, service and food were excellent. We were sad that we were unable to stay here for the 2 nights.

We had a wonderful stay here. The family run Ryokan always went the extra mile and helped us plan our itinerary. The location, rooms, service and food were excellent. We were sad that we were unable to stay here for the 2 nights.

Onsen is clean. The room is outdated. The hotel is not easy to find.

A very unique experience , staffs are very nice and friendly , make me feeling like at home :)

The staff was very kind and our room was nice! They sent us a message before how to get to the ryokan, since there had been problems. The ryokan is on top of a small hill, so the other ryokan and baths are a few minutes by walking, but totally okat. Just a notice that there are very few restaurants open for dinner, so if you can, book dinner and breakfast at the ryokan. it is much easier.

Conveniently located ryokan which is immaculate and has friendly staff. Nice rotenburo too. Kurokawa has many great hot spring baths and is set in a beautiful location.

Conveniently located ryokan which is immaculate and has friendly staff. Nice rotenburo too.Kurokawa has many great hot spring baths and is set in a beautiful location.

鬧中取靜的好地方 雖然離商店街有些距離，卻也能很享受寧靜的氛圍 傳統日式房間與早餐，也有飯店的接駁服務，很棒

Clean and good serevice. Breakfast tasted good! Thank you

I booked 2 rooms (each meant for 3 guests) and 1 Japanese style room (meant for 4 guests) for a travelling party of 8. We had 2 kids sleep with 1 set of grandparents in the Japanese style room while 2 persons occupied each room meant for 3 guests. Yet the hotel charged us an rate equal to a fourth room for having 2 "additional" guests in the Japanese style room. I could have booked another room if that's the case and would have earned another free night at hotels.com. The hotel should make up its mind - either charge based on per head or per room, not both. There is no dinner at the hotel if you don't book in advance. In the end, they recommended a restaurant run by 2 old ladies who speak no English and overcharged us by giving us 4 additional sets of food when I only wanted 4 additional bowls. That was the worst meal in my 3 weeks holiday in Kyushu and this was the worst hotel stay as well. It's daylight robbery.

I booked 2 rooms (each meant for 3 guests) and 1 Japanese style room (meant for 4 guests) for a travelling party of 8. 2 kids occupied the Japanese style room with one set of grandparents. The hotel charged me for an entire room (for 2 additional guests occupying the Japanese style room) without telling me the additional amount at the time of check in. They only told me at the time of check out. I could have booked an additional room and collected another night on hotels.com if I have been told at the time of check in. It is bad service on the part of the hotel. At the time of check in, the hotel was prompt to pick up the luggage from the car. Yet, at the time of check out, we have to carry the luggage to the car ourselves. Pretentious service. The hotel does not offer dinner without prior reservation. They recommended a restaurant run by 2 ladies who doesn't speak English and they claimed that the restaurant serves Wagyu beef - the restaurant does not and the beef was the worst I have eaten in Japan - tough as leather. I asked for 4 bowls at the restaurant and they promptly served 4 additional sets of food. It's ridiculous. This was the worst hotel stay in Kyushu during my 3 weeks holiday.