I've previously reviewed this property. Stayed here twice and my first experience was sub-optimal. Second stay was superb. This location is among the top third of Residence Inn locations I've stayed at. Recommended.

All was well with our stay. Finding the lobby was difficult. Blended into the building without signage. Walking around I located it.

It was a good experience, the gentleman that greeted us at check-in was friendly and accommodating, and the room was as expected. Tidy and no bugs!

We really enjoyed the stay . It’s nice, clean, and has really nice amenities . Would definitely stay again.

I did like the location close to interstate and restaurants.

Fantastic hotel. Probably the best I’ve ever stayed at in that particular class of hotels. I was only there for 1 night for a business trip, but I wish I could have stayed longer. Great look and feel to the hotel as soon as you walk through the front door. I was actually given a suite even though I booked a standard room. It felt like an upscale studio apartment. I could barely tell I was in a hotel. Only 1 issue that I don’t even fault the hotel for, but I’d like to make them aware. There was a presidential debate taking place that night, and the guy that was working the front desk when I checked in kept trying to force the lady checking in ahead of me to talk about politics when she clearly did not want to. He made her guess which candidate he supported. After a long pause, she gave in and took a guess, and he was visibly upset when she guessed wrong. Then, when it was my turn to check in, he had some unkind things to say to me about the lady guessing wrong before. This was uninvited and unprofessional, and it should be addressed with staff. Again, I don’t really fault the hotel for this, and the lady that handled my check out the next morning was very kind and courteous. While I was eating breakfast, I witnessed her going out of her way to assist a man with special needs in the lobby. She was great. Overall, great stay at a top notch hotel, and I hope to stay there again sometime very soon!

We stayed for my sons soccer camp. The beds were comfortable but the sofa bed is not. Our shower was not in good repair. The shower always leaked and the handicap accessible seat in shower had some issues. My daughter found trash under the bed when we first arrived.

I've traveled a lot during my life and this was one of the nicest places I've ever stayed. The King studio was very roomy, had a comfortable bed and full sized sofa, a desk area, a kitchenette and tall top table with two chairs and a large TV that rotated to the bed or sofa. The bathroom had a glass shelf on the wall for toiletries, which is a simple but great idea. There were many other nice touches throughout the room also.

Enjoyed our stay over memorial weekend. Room was clean and met all of our needs. Bed was very comfortable. Breakfast staff was a bit taxed over the holiday weekend and had trouble keeping the breakfast bar stocked.

It was clean, everyone was friendly, breakfast was great. It shared a parking lot with another hotel that was apparently hosting a motorcycle club. I was awakened several time by the extremely loud motorcycles. I realize the hotel doesn't have a lot of control over that but it was pretty unpleasant. It was also difficult to figure out where to enter the hotel.

Great stay!

Excellent choice. Was very happy with everything- all the amenities!! Highly recommend.

I was able to sleep peacefully and comfortably.

Really nice rooms and easy to find hotel

Great choice for Richmond

Great facility, clean and staff was courteous and accommodating!

I like the two rooms and the two TVs

Upon entering the hotel I was quite impressed with the look and feel of the lobby and hallways. Our room was very good size and comfortable. Did not realize until later that evening that it was on a busy road and you could hear all of the traffic all night. Was happy with the stay until I arrived home and received a bill for $14.95 for Wifi? Not sure if I missed this when I was signing up but seems absurd to be charging for Wifi today. Will not be staying again.

Nice, clean, comfortable place to stay

Good stay. Loved the basketball court and pool. And although the amenities was the reason I choice this hotel, unfortunately I didn't have time to enjoy them. However, I will stay again!!

Love it

Pleasant staff

Really nice!

Very clean.

Great location for my business travel in the Richmond area.Friendly staff. Nice rooms.

This place was awesome, stayed at a Hilton the night before and this place was first class compared to Hilton. For the same price you get a whole lot more value.

Employees were very friendly and attentive! Room was great, breakfast a winner and fun extras when the weather is nice out. Only complaint was the pool room was not monitored well so came in to no towels and trash on a table. Otherwise pool was heated and in great shape.

There was a slight delay getting our room ready, but the manager (Mr. Johnson) was so friendly and helpful it didn’t bother us. The pull out was super uncomfortable, but the king sized bed was amazing! It was quiet, clean, and I highly recommend this hotel.

The room was clean and very comfortable!

This hotel was wonderdul. I will stay here for every visit to Richmond.

The manager of the hotel checked us in when we arrived. He was exceptionally helpful and welcoming. Our room was spacious and comfortable. We would definitely recommend this hotel.

loved the walk in shower. Breakfast was better than most. Spacious and comfortable room.