I booked through a second party and had my confirmation for two rooms with me. The second room did not get booked through no fault of mine and the manager on duty was rude and not helpful. She said it was not her mistake and offered little help.

If you want a restful night’s sleep this is not the place. My son and I went to bed at 11pm in preparation for a soccer game. For hours cars/trucks drove by like it was a drag strip. I thought our window was open it was so loud! Now at 3am, a car alarm has been going off steadily for the past hour or so. I am typically a deep sleeper but this was so bad I actually went to the front desk to complain only to hear there was nothing they could do and I was welcome to leave…at 3am. On top of not being able to sleep, I was greeted with no-solution, no-remorse customer service. There was no offer to switch rooms…or a refund…(even after I asked). The only option was to leave. I asked for a manager’s card and will hopefully get some resolution, but this mom is exhausted, frustrated and not looking forward to a 5-hour drive tomorrow after consistently interrupted sleep.

The location, although convenient, sits a few feet from extremely busy highway. Traffic noise was constant throughout the night making it impossible to get any sleep.

Air conditioner very loud needed repair

Great place 👍

This hotel is my number one pick whenever I’m traveling to VA. The breakfast is awesome!! The rooms are great and staff is super professional. Thank you Hampton Inn for a great stay!

Upon arriving into our room I found a pair of men’s underwear on the floor next to the bed. When entering the bathroom there was balled up toilet paper thrown on the bottom shelf near the sink.

Price