Both luxurious & quaint. Lovely breakfast served every morning morning from 7-9:30pm . Staff if exceptional!

My favorite Hotel in La Jolla!

Staff made check in easy and very friendly and quick

Great bar and restaurant but rooms need upgrades and they’re not available until late afternoon

Empress Hotel is the best location in La Jolla Village, close to restaurants, the Conrad Theater, shopping, coffee shops, and the beach.

Valet Parking included. Very close to shopping and dinning. Don't let the outside deceive you! My family really loved this hotel and would love to stay here next time we are in La Jolla again.

Larry the Manager was great however the Expedia agents apparently did not call the property when I asked four times. Upon my visit to the hotel I decided to get another property as it is really a 2 star. Expedia would not refund the property after several attempts with multiple agents. I can go on and on but will not.

Our room was very clean, spacious and comfortable! The complimentary breakfast service was also great! Would love to stay again!

The A/C don’t work it’s hot and humidity inside of the rooms. I made the reservation 5 months earlier and when I got to the hotel mi rooms wasn’t ready. Super bad services, not recommended

Amazing staff!! Great hotel that’s very convenient to ocean, restaurants and shops. Everything was in walking distance. The free breakfast was a great added bonus.

We were going out to dinner and needed to iron some clothes, but our iron didn’t work. I called the front desk and was told someone would bring one to us right away. It never came. We had to leave for our reservation and told the front desk. They said they would have one waiting for us when we came back. It wasn’t ready. They told us they’d bring one up to our room, which they did…5 hours after I requested it. Even then, the “new” iron didn’t work. Not happy.

Location near dining areas and beach. Breakfast is good but the lady in charge not friendly. No refill of servings despite request from guests. Overall, we are happy with our stay.

Great property great staff

Cozy in the village

Horrible. I was initially given a first floor room next to the elevator. The rug was terribly stained and wet as if they had just tried to clean it. Unless I upgraded, they would only give me another first floor room. I left!! The whole experience was more like something I'd expect at Motel 6, or another dive motel.

Friendly staff and excellent location that is walking distance to many restaurants and the beach.

Amazing property , great staff

Our room smelt like mildew/mold from the air conditioner that was condensing into the ceiling tile. I do like that they allow dogs but I don’t think I would stay here again. Good location.

Classic look. Staff friendly and welcoming

Perfect in every way. Sadly we were only there for one night but everything was great and we even felt safe walking our dogs in the area. All staff were very polite and helpful

Are stay was very pleasant and the people working were great. They made everything easy for the stay. I would recommend this to anyone. Location is great.

Great staff

Generously upgraded to a suite with an in room jacuzzi. Very comfortable and clean.

Love the location by the ocean and all the restaurants and shopping within walking distance.

Beautiful hotel, staff was amazing, and it was so close to shops and restaurants, and we walked everywhere. perfect location.

We got upgraded to a suite with grand piano and jacuzzi. It was a nice surprise especially because it is my birthday.

It was a lovely stay! i’m giving 5 stars because I somehow was chosen as their guest of the day?? basically someone is chosen at random to get an upgraded room. So for my anniversary, my boyfriend and I got upgraded from their cheapest room to their nicest suite! it was super cool to get a hot tub since there is no pool. the breakfast was pretty good with a variety of choices. it’s on the second floor patio if you are looking for it like we were. I didn’t use their vallet because I found street parking around the corner on Eads Ave. the hotel was empty and parking was easy to find since it was a tuesday lol. it was a quiet night, but note that trash day is wednesday so if you plan on sleeping in on a wednesday morning in any hotel in this area, you may be awoken by the trash trucks. The atmosphere was nice and it was a solid choice for my boyfriend and I to celebrate our anniversary together!

Really nice staff, valet included with resort fee, dog friendly! Would visit again.

Friendly staff, nice location. Valet parking and breakfast.

great

Excellent hotel, close to all good restaurants.

The staff was very polite and gave me some good referrals for dinner. I also was welcomed to a free upgrade. Can’t beat that!