The place was really good and it was provided with everything we needed.

Great hotel and location. Just had some trouble with the room door lock but called the security and solved.

Room is a good size for family of four. Kitchen counter is a bit dusty this can be improved. No parking on site but many parking lots nearby. Convenient stores and drugstore nearby. Checkout time is 10am, the staff would knock on your door at 10am and wait for you to leave the room.

There were some good things about this property: the location was good (close to Canal City, train stations), and there were multiple convenience stores, restaurants and coffee shops closeby. There were, however, some negatives. First, this hotel is one of several "Grand Base" hotels which made finding the hotel confusing. Second, the apartment we rented was different from what we were expecting. We rented the Superior D Unit. Based on the web site description and reviews, we were expecting two bedrooms, each with two double beds, and each separated from the kitchen/living area. Our unit had one bedroom with two double beds. The other two double beds were in the same room as the kitchen with no door or partition. This meant that there was no privacy at all for anyone using those beds. The listing on Expedia says that this Unit sleeps 12. I think that must be a mistake. Third, as others have mentioned, the door to the one bedroom lets light in. That room also had two windows, only one of which had a curtain so morning light came in (at 5:00 am). Perhaps the most annoying feature, however, was the automatic motion-sensor light located at the entrance of the apartment that came on whenever anyone used the bathroom. We could not find any way to turn it off so it went on at all hours, flooding the entire apartment (including the separate bedroom) with light. I didn't hate it and would give it 3.5 stars if that were an option but I'd think twice before staying here again.

New apartment with much space in a very nice environment.

Conveniently located around many restaurants and bars. Canal City shopping mall is a few minutes walk away.

We loved our stay at Grand Base Fukuoka-the beds and pillows were comfortable. The duvet/comforter can be improved since it bunches up at times. Within walking distance to Canal City and Tenjin Minami station. We liked how spacious the room was, with a dining table and sofa, 2 balconies and 2 bedrooms with 4 beds-just right for our family of 5. We were lacking 1 chair though. One of my few concerns was the trash, there no specific instructions on how to dispose of the trash since this was an unmanned hotel. We chanced upon a cleaner 1 day and had them dispose of our trash. The wifi conked out the last 2 days out of the 7 nights during our stay, so this was a major issue for me. We had no way of letting our hotel know about this issue. So communication with hotel got a low rating. Better bring some dishcloth for cleaning up stuff since there was no cleaning service included.

Pros It took 5minutes to bus stop and 10-15minutes to train. And around 15minutes to tenjin. It was quiet and there was supermarket near the hostel. Cons There were insufficient kitchenware, only provided a very dilapidated pan and pot. We had to buy laundry detergent which was not provided.