Location is fantastic. Flat is spacious and airy. But the managing team is pathetic. Furniture is somehow not very good not very bad. Close to heathrow.

I recently booked a 3-bedroom penthouse for 6 guests for a 3-day holiday stay, and I must say, this has been the worst experience ever. We arrived at the property only to find that the boiler and heating system were not working. This meant we had no hot water and were left to spend our nights in cold rooms. We immediately contacted the property manager, R***, several times to resolve this issue. Despite our numerous calls and messages, Raza did not respond or even acknowledge our complaint. This lack of response and responsibility is utterly unacceptable. Our entire holiday was ruined due to this extreme inconvenience. We had to endure cold showers and freezing nights, which is not what we expected when we booked a supposedly luxurious penthouse. After trying to reach out to them around a dozen times with no response, we had no choice but to check into the nearest hotel, adding more unexpected expenses to our trip. We wasted £583 on this property, which is a significant inconvenience and disappointment for us. I strongly advise against booking with this property manager. Their lack of communication and disregard for their guests' comfort made our holiday an absolute nightmare. Save your money and avoid this property at all costs.