Hotel was great and the staff was very nice and professional.

Shower and toilet in separate rooms were a plus. The air vent in both shower and toilet rooms would have been great. Check in took longer than usual. Continental breakfast served in the lobby area felt crowded to accommodate all guests.

Clean, comfortable, and spacious rooms.

Clean, new facility, close to hwy, but quiet, right next to shopping and multiple restaurants, room was beautiful, right in between UNC and Duke, loved the breakfast, hot tub, little indoor pool, 24 hr fitness. Great amenities for the price.

Cleanest hotel I have stayed in a long time!

The hot tub and pool were nice. Had a great stay.

Everyone was very helpful and the rooms were very clean

Everyone was very helpful and the rooms were very clean

My stay in this hotel was the worst experience in the past six years. I will never go back to this hotel.

My stay in this hotel was the worst experience in the past six years. I will never go back to this hotel.

Our only complaint was the complete lack of racks to hang towels and washcloths.

Our only complaint was the complete lack of racks to hang towels and washcloths.

Very clean, nice employees

Very clean, nice employees

The stay at the Springhill Marriat was great.

The stay at the Springhill Marriat was great.

We had our own personal hiccups along the way but the SpringHill staff were more than willing to help us through it and work with us to make our stay a memorable one!

We had our own personal hiccups along the way but the SpringHill staff were more than willing to help us through it and work with us to make our stay a memorable one!

This is my go to hotel while visiting my daughter at NCCU.

The Hotel was nice because the attendant remembered me from the last visit. I told him i was a travel agent and was to bring huests in the future. He gave me a nicer room and 2 bottles of water. Which i really appreciated. He reminded me breakfast is served in the morning. There was access to a pool and an area to sit if i wanted to smoke cigarettes and consume alcohol. Across the street was an Outback steakhouse and a starbucks. He said if needed extra towels and or soap or amything else to contact him until end po f his shift in the morning. He also said they were doing remodeling in the breakfasts area so you could bring it to your suite instead of eating it the area where construction was going on.

The Hotel was nice because the attendant remembered me from the last visit. I told him i was a travel agent and was to bring huests in the future. He gave me a nicer room and 2 bottles of water. Which i really appreciated. He reminded me breakfast is served in the morning. There was access to a pool and an area to sit if i wanted to smoke cigarettes and consume alcohol. Across the street was an Outback steakhouse and a starbucks. He said if needed extra towels and or soap or amything else to contact him until end po f his shift in the morning. He also said they were doing remodeling in the breakfasts area so you could bring it to your suite instead of eating it the area where construction was going on.

The property was exactly as advertised. Very nice place.

Breakfast options are very limited (cons). Location is very good; shops are near by, safe neighborhood. Hotel is clean and parking is plenty.

The property was exactly as advertised. Very nice place.

Breakfast options are very limited (cons). Location is very good; shops are near by, safe neighborhood. Hotel is clean and parking is plenty.

Will be back. Beautiful place

Will be back. Beautiful place

Beautiful room. Loved the set up in the room.

Beautiful room. Loved the set up in the room.

The ABSOLUTE WORST! The first room they put us in smelled like animal urine. Animals aren’t allowed in the hotel. The woman at the front desk said, “we just had that room steam cleaned”. They knew it smelled terribleand didn’t bother to verify that it was better before putting a family in it. They did change our room but the floor we were on continued to smell bad in the halls, like burning plastic. The layout of these rooms is really odd with the toilet in one room and the shower in another. The sheet came off one of the beds because it was too small. The mattress underneath had a significant brownish stain (possibly blood?). We asked that a new sheet and mattress protector be put on the bed, around noon. We were told the person at the desk was the only person there, no housekeeping but she would figure something out. We left for several hours and when we came back nothing had been done. When we went to speak to the manager we were given excuse after excuse about why they only have ONE person on staff for the whole hotel, no housekeeping. The manager then checked us out at 7pm and said she would refund our $. We had two adults and two kids and suddenly had to find a new hotel for the night. This place is gross and the service is horrible. Don’t waste your $, you will be disappointed. Marriott should be embarrassed to have their name attached to this hotel. Don’t be fooled by the pictures online or the lobby. They will gaslight the 💩 out of you!

The ABSOLUTE WORST! The first room they put us in smelled like animal urine. Animals aren’t allowed in the hotel. The woman at the front desk said, “we just had that room steam cleaned”. They knew it smelled terribleand didn’t bother to verify that it was better before putting a family in it. They did change our room but the floor we were on continued to smell bad in the halls, like burning plastic. The layout of these rooms is really odd with the toilet in one room and the shower in another. The sheet came off one of the beds because it was too small. The mattress underneath had a significant brownish stain (possibly blood?). We asked that a new sheet and mattress protector be put on the bed, around noon. We were told the person at the desk was the only person there, no housekeeping but she would figure something out. We left for several hours and when we came back nothing had been done. When we went to speak to the manager we were given excuse after excuse about why they only have ONE person on staff for the whole hotel, no housekeeping. The manager then checked us out at 7pm and said she would refund our $. We had two adults and two kids and suddenly had to find a new hotel for the night. This place is gross and the service is horrible. Don’t waste your $, you will be disappointed. Marriott should be embarrassed to have their name attached to this hotel. Don’t be fooled by the pictures online or the lobby. They will gaslight the 💩 out of you!

I like the quietness of the hotel and excellent customer service.