Always expect the best at Hyatt.

Always expect the best at Hyatt.

My experience here this week was nothing short of remarkable From the moment we walked through the door I thank you for making our stay memorable

My experience here this week was nothing short of remarkable From the moment we walked through the door I thank you for making our stay memorable

the front desk was amazing service provided by Ms. Blen very professional and exceptional service. Also, restaurant service was also exception Ms. Yelenwork in the restaurant was exceptional.

the front desk was amazing service provided by Ms. Blen very professional and exceptional service. Also, restaurant service was also exception Ms. Yelenwork in the restaurant was exceptional.

Great facilities including pool and gym. Comfortable and updated rooms.

Great facilities including pool and gym. Comfortable and updated rooms.

Very nice hotel in central Addis. The rooms were very nice and the staff were very helpful. The bed was quite hard.

Very nice hotel in central Addis. The rooms were very nice and the staff were very helpful. The bed was quite hard.

Great hotel from the rooms, to the staff, to the food! I've stayed at several of the nice hotels in Addis and this is my favorite!

Great hotel from the rooms, to the staff, to the food! I've stayed at several of the nice hotels in Addis and this is my favorite!

The staff was so welcoming and helpful.

The staff was so welcoming and helpful.

Was made violently ill from eating in restaurant.

Was made violently ill from eating in restaurant.

The property is great. Had difficulty getting staff to print a receipt upon checkout, but otherwise decent service.

The property is great. Had difficulty getting staff to print a receipt upon checkout, but otherwise decent service.

The food in the restaurant is horrible in 1st floor the is not Good but the get a good service Food I m not gone recommended to anyone

The place is beautiful and the staff very polite. I'm happy at the way management responded to my queries. This is how it should be. I am also very grateful for the upgrade they gave on my booking. I recommend Hyatt Regency Addis Ababa!

The place is beautiful and the staff very polite. I'm happy at the way management responded to my queries. This is how it should be. I am also very grateful for the upgrade they gave on my booking. I recommend Hyatt Regency Addis Ababa!

Excellent luxury hotel with high end amenities, great service, and modern style.

Excellent luxury hotel with high end amenities, great service, and modern style.

If you are Ethiopian, I advise that you don’t stay at this hotel. It’s a great place to eat and go , but if you trying to book a room and stay , you will be treated horribly if you are Ethiopian that speaks Amharic. I was shocked because almost all the employees are local Ethiopians and you would think they will treat you well since you Ethiopian too. Wrong , you will only get treated well if you different national and talk to them in English. Me and my wife are from U.S.A and we went back home for a week vacation. We only stayed there for two night because of how we were treated by the staff just because we Ethiopians. Two different night my wife called front desk to order room service, she spoke with them in Amharic. Our orders were never transferred to the person in charge. After hours of waiting , I called the front myself and spoke to them in English and they rushed to get the orders in minutes. You will be treated as a trespasser trying to navigate the pool and other areas of the hotel. That is absolutely shame from a five star hotel , we paid the same money us the other people to stay there and we expect same treatment.These happened both night we stayed. That mad my wife mad and we decided to change hotel. My advice to your hotel is , your entire staff needs diversity training course.

Hotel is clean and nice, recommend it

Hotel is clean and nice, recommend it

Clean, great staff and service ,location is good, but overpriced compared to other similar hotels worldwide

Great hotel option in Addis. Since it is fairly new, it’s your nicest option. The only downside is the area around it is very busy with traffic. I would recommend booking a garden view room if you need quiet. All the food options are excellent, the pool and gym lovely, and the spa is the best in town! I’ve stayed at the Hilton, Sheraton, and Radisson Blu in Addis and the Hyatt is just as nice if not nicer! Give it a try, you won’t be disappointed.

Great hotel option in Addis. Since it is fairly new, it’s your nicest option. The only downside is the area around it is very busy with traffic. I would recommend booking a garden view room if you need quiet. All the food options are excellent, the pool and gym lovely, and the spa is the best in town! I’ve stayed at the Hilton, Sheraton, and Radisson Blu in Addis and the Hyatt is just as nice if not nicer! Give it a try, you won’t be disappointed.

Very comfortable accommodations and great breakfast buffet. Would recommend!

Very comfortable accommodations and great breakfast buffet. Would recommend!

Beautiful hotel, very comfortable. Food was great!