It was perfect but I didn't like the fact the it says it has a hot tub and when u go up the stairs and fill it up the jets don't work and to me I kinda felt like I was ripped off a bit because of that other that everything was great

It was perfect but I didn't like the fact the it says it has a hot tub and when u go up the stairs and fill it up the jets don't work and to me I kinda felt like I was ripped off a bit because of that other that everything was great

PH-04 had a nice partial view of the ocean. Room was clean and comfortable. Only hiccup with the room I had was that the upper deck had zero shade during the day. Was great for my wife, but I had to hide down stairs. Would definitely book it again.

PH-04 had a nice partial view of the ocean. Room was clean and comfortable. Only hiccup with the room I had was that the upper deck had zero shade during the day. Was great for my wife, but I had to hide down stairs. Would definitely book it again.

I ordered an ocean view room and got a city view I messaged the owner got no response

I ordered an ocean view room and got a city view I messaged the owner got no response

Very good location

Very good location

Customer service was horrible. They did not answer my calls, and when the last day came , they were there to charge all the stupid fees and plactic key moneys.

Customer service was horrible. They did not answer my calls, and when the last day came , they were there to charge all the stupid fees and plactic key moneys.

room was nice. we were not told about not having jets in outddor hottub which was the main attraction. check in wasnt as smooth as i would like but not terrible. zero comunication on where and how to get beach items such as chairs and umbrella. so that was alittle frustrating. the room was nice though. the rest of the stay left something to be desired.

The property was perfectly located, safe, clean, and had all the amenities that one would need on South Beach. I would rent it again.

room was nice. we were not told about not having jets in outddor hottub which was the main attraction. check in wasnt as smooth as i would like but not terrible. zero comunication on where and how to get beach items such as chairs and umbrella. so that was alittle frustrating. the room was nice though. the rest of the stay left something to be desired.

The property was perfectly located, safe, clean, and had all the amenities that one would need on South Beach. I would rent it again.

Very confusing to find room. The room is a separate room within the hotel. The hotel staff knew nothing about how to get in the room. Had to text and wait around for code to get in. The check in process took about an hour and a half to get everything sorted. Room was just ok. View nice.

Very confusing to find room. The room is a separate room within the hotel. The hotel staff knew nothing about how to get in the room. Had to text and wait around for code to get in. The check in process took about an hour and a half to get everything sorted. Room was just ok. View nice.

There was no staff for checkin , hotubs in the penthouse does not work and the shower does not have hot water and was not a bedroom or ocean front as described.

There was no staff for checkin , hotubs in the penthouse does not work and the shower does not have hot water and was not a bedroom or ocean front as described.

Great room, good communication everything was really good

Great room, good communication everything was really good

This place is a horrible. I had reserved this room to find out the hard way. I had left and rented something else after opening the door. I had found bed bugs, roaches, hair all over the bed and bathroom, very unsanitary, hot tub doesn't work, shower nasty, no communication will any staff members besides a little texting, they ignore your concern and needs. Like i said earlier i had to leave and find something else. After me finding the things i was still focused to pay with no refund at all not even a sorry from any one associated with SBV. This is not a luxury hotel it's just all lies and false advertising to get you to commit and then they take your money and leave you with no options. You don't even have a accurate way to unload your belongings along with no parking unless you pay $50.00 per day at a different hotel. Take my warnings and stay away. They had taken almost $1,200.00 from my card and no matter what the situation nor what you find or see in their rooms you will not receive 1 dime back. So save yourself time and money and stress and stay away and do more research. I would never ever stay there.

This place is a horrible. I had reserved this room to find out the hard way. I had left and rented something else after opening the door. I had found bed bugs, roaches, hair all over the bed and bathroom, very unsanitary, hot tub doesn't work, shower nasty, no communication will any staff members besides a little texting, they ignore your concern and needs. Like i said earlier i had to leave and find something else. After me finding the things i was still focused to pay with no refund at all not even a sorry from any one associated with SBV. This is not a luxury hotel it's just all lies and false advertising to get you to commit and then they take your money and leave you with no options. You don't even have a accurate way to unload your belongings along with no parking unless you pay $50.00 per day at a different hotel. Take my warnings and stay away. They had taken almost $1,200.00 from my card and no matter what the situation nor what you find or see in their rooms you will not receive 1 dime back. So save yourself time and money and stress and stay away and do more research. I would never ever stay there.

Absolutely love the location, the pool and hot tub were fabulous, Best shower we've ever had. I Highly Recommend to everyone and we will be back for sure!

Absolutely love the location, the pool and hot tub were fabulous, Best shower we've ever had. I Highly Recommend to everyone and we will be back for sure!

The unit condition was not great. Needs updates communication from desk. not helpful. Jacuzzi jets don’t work. Bathroom tiles falling from the wall dusty shelves, damage shelves, no ice in the unit and dirty walls paint come off from the walls

The unit condition was not great. Needs updates communication from desk. not helpful. Jacuzzi jets don’t work. Bathroom tiles falling from the wall dusty shelves, damage shelves, no ice in the unit and dirty walls paint come off from the walls

For the price it could have had more privacy in the balcony areas. Especially in the jacuzzi area yes it was curtains but still not enough privacy

For the price it could have had more privacy in the balcony areas. Especially in the jacuzzi area yes it was curtains but still not enough privacy

The customer service was subpar. The room smelled very bad like mildew or something and the room wasn’t very nice in terms of maintenance nor did it appear very clean. When we walked in there were a few potato chips on the floor.

The customer service was subpar. The room smelled very bad like mildew or something and the room wasn’t very nice in terms of maintenance nor did it appear very clean. When we walked in there were a few potato chips on the floor.

The property is very old looking and not up to date Hot tub was rusty and old

The property is very old looking and not up to date Hot tub was rusty and old