I have stayed 4 night in Tower 1 with my family,The hotel interior is very old, badly need upgrade.If the management resolve few issues, then, it could become one of the best hotels to stay with family. Cleanses is a big issues , mattress and quilt are old and got stained everywhere.carpet not clean regularly. They provide fresh cleaned bed sheets and quilt covers but still the quilt and mattress smell sweaty.therefore, Hygiene is an issue. There are some services available like washing machine, pryer room, resturent, shuttle bus. Staying with kids, lots of laundry to wash, so it’s really helps having washing machines.

This is very nice hotel. Staff is ver attentive and helpful. At reception, Tala was an exceptional young lady. She was polite, courteous, knowledgeable, attentive, considerate and helpful. I commend Tala for all interactions with me. Alkiswa hotel is very lucky to have her as its team member. I am pretty sure she will be an important assets for your organization.

Receptionist was very courteous and helpful

Receptionist was very courteous and helpful

The hotel is very good, rooms were clean. Haram is 30-40 mins walk. The shuttle buses were very busy people pushing to get on board. They also stop only a 10 min walk away from hotel. So you would need to walk for another 20 mins to get to Haram. Best bet is to get a taxi to Haram tunnels. 15-20 riyals per journey.

The hotel is very good, rooms were clean. Haram is 30-40 mins walk. The shuttle buses were very busy people pushing to get on board. They also stop only a 10 min walk away from hotel. So you would need to walk for another 20 mins to get to Haram. Best bet is to get a taxi to Haram tunnels. 15-20 riyals per journey.

Parking was not free Tv remote was not working Sheets were clean and good Room service good Only 2 bottles of water was there for family room

Parking was not free Tv remote was not working Sheets were clean and good Room service good Only 2 bottles of water was there for family room