- This hotel is a total scam. We went there but it was under maintenance. The security guy sent us to Golden Tulip hotel. - The guy at the reception told us that Golden Tulip is 4-star hotel which is not even actually deserving 2-stars - The breakfast has almost nothing. And what they serve was all perished. - Rooms were horrible, noisy and dirty. - The staff attitude was the only thing we appreciated.

We booked Mina Hotel but when we arrived to the Hotel they told us the hotel is closed. They told us to go to Golden Tulip Hotel what was just opposite to Mina Hotel.The Hotel receptionist told us the Mina Hotel and The Golden tulip have a some management. So we got the room in Golden Tulip. The Hotel room was very clean.Breakfast was good staff extra friendly and helpful. Location is just perfect. I recommend this hotel to everyone.Thanks for all of the staff we had a nice stay.

Alles war perfect

When i booked the room, according to Expedia, it included half board. Nevertheless, on arrival the hotel disputed this and claimed that only breakfast was included despite my Expedia booking confirmation showing half board. The person on reception wasn't very helpful and did little to resolve the problem. After talking to the Reservations Manager I was offered one complimentary dinner. Sadly, the hotel doesn't serve dinner in its restaurant, you have to go to their sister hotel - The Golden Tulip - over the road. On arrival the restaurant was rammed with people, so i just gave up. Aside from the issue with being ripped off over food, the rest of the experience was disappointing too. Half of the power sockets in the room didn't work, WIFI didn't reach the fifth floor, the air con was horrendously noisy even on a low setting, there was hardly any hot water in the morning and the bathroom was dirty. Bizarrely the TV remote, hair dryer and lamp switches were all covered in cling film, almost as if the hotel didn't want you touching them. All-in-all a poor experience. The one positive thing is the hotel's location, which is very central.

i was moved to another hotel last minute so i cant say anything about it

This was a terrible place! Apart from the receptionist who was nice and polite.... nothing to recommend at all! The hotel looks good on pictures but it’s a disaster In reality! The room was ok although nothing to be impressed with! The swimming pool was cas trophique and so was breakfast! I will never go back there even if I went for free!

Everyone at the Mina was very gracious and accommodating. The key card would not work on our room and there was no security lock. The person at the front desk changed our room. We were fortunate to get an ocean view. The area is active and great for walking night and day, and the breakfast at Mina is excellent. We would stay again when we return to Jordan

Nice hotel in the city center,nice clean rooms with view to the sea. Rich buffet for breakfast , helpful staff