The apartments at the property are very comfortable and have great views. They're also quite modern and well equipped. Check in was stress free, as there was plenty of space to park up while checking in, and once all was sorted it was simple to park up in the secure underground carpark. I was pleasantly surprised to find a mini utility room to enable you to do any laundry as required. The kitchen also had everything you could need. Using the TV was very smooth, with a fox TV box with lots of options for live and on demand. The view was wonderful and it was quiet up on one of the higher floors. The bed and all furniture was comfortable with nice pillows. Hotel facilities were top quality, with a well equipped gym, very long pool and heated spa pool which further enhanced the stay. I do wonder why all Australian hotels use the far inferior method of sandwiching the duvet in two loose sheets which always comes undone and makes a mess, but this isn't unique to this hotel. Only other niggle I could justify was that the carpet was quite stained, I'd imagine they billed whomever stained it highly, so they could have probably used the money to redo or at least treat the carpet.

The apartments at the property are very comfortable and have great views. They're also quite modern and well equipped. Check in was stress free, as there was plenty of space to park up while checking in, and once all was sorted it was simple to park up in the secure underground carpark. I was pleasantly surprised to find a mini utility room to enable you to do any laundry as required. The kitchen also had everything you could need. Using the TV was very smooth, with a fox TV box with lots of options for live and on demand. The view was wonderful and it was quiet up on one of the higher floors. The bed and all furniture was comfortable with nice pillows. Hotel facilities were top quality, with a well equipped gym, very long pool and heated spa pool which further enhanced the stay. I do wonder why all Australian hotels use the far inferior method of sandwiching the duvet in two loose sheets which always comes undone and makes a mess, but this isn't unique to this hotel. Only other niggle I could justify was that the carpet was quite stained, I'd imagine they billed whomever stained it highly, so they could have probably used the money to redo or at least treat the carpet.

Part of a conference stay n long wkend. Fantastic apartment- new well equipped- so well designed that I couldn’t find the cupboard with the kettle n mugs!!! No dishwasher or dryer. Fantastic view from our apt. And a balcony to sit n have a home cooked breakfast looking at the length of the Gold Coast beach. Lovely view from the higher floors. Will stay again

Part of a conference stay n long wkend. Fantastic apartment- new well equipped- so well designed that I couldn’t find the cupboard with the kettle n mugs!!! No dishwasher or dryer. Fantastic view from our apt. And a balcony to sit n have a home cooked breakfast looking at the length of the Gold Coast beach. Lovely view from the higher floors. Will stay again

I feel for the owners who trust the managers to support the hiring out pof their apartments. The apartment was great, exactly as described, location was great and amenities overall were terrific. The issue is with the building management and staff. Heaps of staff who stood around talking and were unfriendly and looked like they hated their jobs. 2 lifts were out of operation leaving one lift available for the whole building in school holidays. One lift was broken and one being used by people moving out of the building. I understand these things happen however the key is communicating the situation. It took over 30 minutes for the lifts to arrive and no one knew why. People were forced to walk up 32 floors. No communication, no direction, and serious attitude from the staff. So many unhappy guests. The cleanliness of the pool area was terrible, again not the owners fault. Find somewhere else if you care about service. Or hopefully they employ new managers because Russell has no idea and doesn’t care.

I feel for the owners who trust the managers to support the hiring out pof their apartments. The apartment was great, exactly as described, location was great and amenities overall were terrific. The issue is with the building management and staff. Heaps of staff who stood around talking and were unfriendly and looked like they hated their jobs. 2 lifts were out of operation leaving one lift available for the whole building in school holidays. One lift was broken and one being used by people moving out of the building. I understand these things happen however the key is communicating the situation. It took over 30 minutes for the lifts to arrive and no one knew why. People were forced to walk up 32 floors. No communication, no direction, and serious attitude from the staff. So many unhappy guests. The cleanliness of the pool area was terrible, again not the owners fault. Find somewhere else if you care about service. Or hopefully they employ new managers because Russell has no idea and doesn’t care.

Awesome location , Great staff and facilities clean and modern, everything was perfect. Highly recommend.

Awesome location , Great staff and facilities clean and modern, everything was perfect. Highly recommend.