I could hear every step that the guest in the room above me was making, the floors creaked very loudly, which disturbed my night sleep tremendously The rooms are tired and basic. The food in the restaurant is overpriced. A very mediocre beef burger was £18.

The allocated bedroom was in need of a real update. The bed was very uncomfy - no support so I asked and received a change. I then had a room with 2 uncomfy beds. there were black long hairs on the bed, there was a really off smell through the corridors and the food , described as fresh was cold and underwhelming. I would not use it again or recommend it. It was only £54 so low expectations.

The allocated bedroom was in need of a real update. The bed was very uncomfy - no support so I asked and received a change. I then had a room with 2 uncomfy beds. there were black long hairs on the bed, there was a really off smell through the corridors and the food , described as fresh was cold and underwhelming. I would not use it again or recommend it. It was only £54 so low expectations.

Suitable

Suitable

Nice hotel , good restaurant, good bar, rooms in good condition. I booked three rooms for work and all three of us were aching with sore backs because the mattresses were done in fact one of my lads slept in the floor on his duvet because it was more comfortable. My en-suite was too small I had to climb on the toilet to shut the door to get to the shower and no towel hooks.

Nice hotel , good restaurant, good bar, rooms in good condition. I booked three rooms for work and all three of us were aching with sore backs because the mattresses were done in fact one of my lads slept in the floor on his duvet because it was more comfortable. My en-suite was too small I had to climb on the toilet to shut the door to get to the shower and no towel hooks.

I recently stayed at this hotel and was quite disappointed. The bathroom had mould, which was unpleasant and giving the whole room an unpleasant smell. The mattress was extremely flat, and I could feel the bed frame underneath, making it uncomfortable for more than one night’s sleep.

I recently stayed at this hotel and was quite disappointed. The bathroom had mould, which was unpleasant and giving the whole room an unpleasant smell. The mattress was extremely flat, and I could feel the bed frame underneath, making it uncomfortable for more than one night’s sleep.

Hotel was ok but the rooms are very dated needs decoration etc also mould in bathroom

Hotel was ok but the rooms are very dated needs decoration etc also mould in bathroom

Bad points, Party of some description on Saturday night ( I was made aware this could be a possibility on my conformation email nothing before) . Loud music until 00:30 general party atmosphere until then shouting, smoking and messing about right outside my window Very dated decor, completely unsupportive mattress, could feel every spring literally laying on the base. The walls are paper thin and every single floor board was creaky so you could hear everything one someone went to the toilet or left the room for a cig. The whole place smelt of damp Did not sleep welll here at all. Good points, check in was quick and easy, very friendly staff, bed made and towels changed daily . The setting is gorgeous right next to the canal with views out over some farmed land.

Bad points, Party of some description on Saturday night ( I was made aware this could be a possibility on my conformation email nothing before) . Loud music until 00:30 general party atmosphere until then shouting, smoking and messing about right outside my window Very dated decor, completely unsupportive mattress, could feel every spring literally laying on the base. The walls are paper thin and every single floor board was creaky so you could hear everything one someone went to the toilet or left the room for a cig. The whole place smelt of damp Did not sleep welll here at all. Good points, check in was quick and easy, very friendly staff, bed made and towels changed daily . The setting is gorgeous right next to the canal with views out over some farmed land.

Hotel is very rundown which is a shame due to great location Friendly staff but mattress has definitely seen better days and pillows awful! Great food in restaurant lovely staff and nice prices

Hotel is very rundown which is a shame due to great location Friendly staff but mattress has definitely seen better days and pillows awful! Great food in restaurant lovely staff and nice prices

Lovely and friendly hotel staff

Efficient and helpful staff when we arrived after being delayed in traffic. Good value food. Handy for NEC

Efficient and helpful staff when we arrived after being delayed in traffic. Good value food. Handy for NEC

A bit tired and the tables were very sticky especially at breakfast. Carpets tired. Staff were very friendly.

A bit tired and the tables were very sticky especially at breakfast. Carpets tired. Staff were very friendly.

Great staff in a friendly basic hotel. Beds were comfortable and great location.

Hotel was ok for what we needed. Food was good but rooms were a little tired. Bathroom was dirty in the shower.

Hotel was ok for what we needed. Food was good but rooms were a little tired. Bathroom was dirty in the shower.

Great staff in a friendly basic hotel. Beds were comfortable and great location.

Good points , staff were very friendly. Evening meals in the pub were good value and enjoyable . Location is nice on the canal with beer garden and local to golf course . Bad points , generally run down rooms , dirty carpets and uncomfy beds . Asked for additional pillow as was only given 3 between the two of us , never arrived . Had hardly any sleep due to position of room . Music until midnight and every floorboard creak you can hear as people walk by . The walls are very thin and as people took dogs out throughout the night , they could be heard on the corridors . Doors bang shut and disturb sleep at all hours . I had a black beetle run across the bedding one night when I was lay awake, as couldn’t sleep due to all the noise . Do not stay here if you want a peaceful nights sleep . We have come home exhausted after 3 nights of poor sleep quality . Also had issues with being charged wrong and food served in-correctly as orders not written down by staff . Heard a few other customers complaining and having to challenge bills , makes you feel uncomfortable .

Good points , staff were very friendly. Evening meals in the pub were good value and enjoyable . Location is nice on the canal with beer garden and local to golf course . Bad points , generally run down rooms , dirty carpets and uncomfy beds . Asked for additional pillow as was only given 3 between the two of us , never arrived . Had hardly any sleep due to position of room . Music until midnight and every floorboard creak you can hear as people walk by . The walls are very thin and as people took dogs out throughout the night , they could be heard on the corridors . Doors bang shut and disturb sleep at all hours . I had a black beetle run across the bedding one night when I was lay awake, as couldn’t sleep due to all the noise . Do not stay here if you want a peaceful nights sleep . We have come home exhausted after 3 nights of poor sleep quality . Also had issues with being charged wrong and food served in-correctly as orders not written down by staff . Heard a few other customers complaining and having to challenge bills , makes you feel uncomfortable .

The food was good as was the reception service. We were given roon 2, which was ground floor and seemed to be for disabled people. Decor was tired but just needs refurb, but very clean. We were there for the golf at the Belfry which was 8mins so great for that. I would recommend.

Staff were very helpful and friendly. Food was amazing and excellent value for money, especially the 241 offer. Drinks reasonably priced. Excellent location for the Belfry and the British masters golf. However the room cleanliness was very disappointing. Bathroom door was dirty so was the window frame and windowsill. The tea tray was dirty, hand print on the mirror. The room was in need of a upgrade.

Staff were very helpful and friendly. Food was amazing and excellent value for money, especially the 241 offer. Drinks reasonably priced. Excellent location for the Belfry and the British masters golf. However the room cleanliness was very disappointing. Bathroom door was dirty so was the window frame and windowsill. The tea tray was dirty, hand print on the mirror. The room was in need of a upgrade.

The food was good as was the reception service. We were given roon 2, which was ground floor and seemed to be for disabled people. Decor was tired but just needs refurb, but very clean. We were there for the golf at the Belfry which was 8mins so great for that. I would recommend.

Booked for a supreme double but was given an at best an average double room with a skylight window which you could see out of. Arrived and no heating on in room. Mould on the tiles in the shower (bright white tile with black mould in the grout). Noise from the bar could be heard in the room and disturbed our sleep. The restaurant was on the other hand exceptional. Staff could not be anymore helpful and nothing too much trouble. Meals were great with great selections. Just a shame the room let it all down and limited parking when there was a function on, had to park offsite.

Booked for a supreme double but was given an at best an average double room with a skylight window which you could see out of. Arrived and no heating on in room. Mould on the tiles in the shower (bright white tile with black mould in the grout). Noise from the bar could be heard in the room and disturbed our sleep. The restaurant was on the other hand exceptional. Staff could not be anymore helpful and nothing too much trouble. Meals were great with great selections. Just a shame the room let it all down and limited parking when there was a function on, had to park offsite.