Huge rooms/ lovely lobby/ restaurant area. Friendly staff . Very clean. Modern and super comfy beds. Great view and loved my stay.

Room service options are only French food. Maybe some variety on the room service. Breakfast price was a little high. Sparkling water on offer in the mini market would be good. Water in rooms.

The location was perfect and the staff was extremely friendly and helpful. Checking in and out was easy and quick.

The shower was a bit tricky.

Good location, able to walk to the lake-front and the CN tower. Great view from the lift. Swimming pool water was really warm. Great staff and service from front desk and luggage etc.

Lack of drinking water fountain to fill up reusable water bottles so had to keep asking for plastic bottles of mineral water. Breakfast seemed expensive (39 CAD pp) so we bought-in our breakfast.

L'emplacement était parfait !! C'est un bel hôtel !

Le matelas du divan-lit. Il était tellement inconfortable. Nous sentions tous les "springs" à l'intérieur du matelas. Alors 2 sur 4 de notre famille avons mal dormi.

It’s highly overpriced for the service and room I got. However the location is great.

One of the front desk people had the audacity to tell me 2 bottles of water is the limit. No more. I paid $500 per night for this hotel, I’ll get whatever water I want. Also we have 3 people in the room so that’s not unreasonable in any way.

Le personnel était courtois

Les draps et la chambre étaient très humides, c’était des lits doubles et non queens, le parking n’était pas inclus, l’emplacement n’était pas convenient. Les drinks au bar étaient très chers. Ce n’était pas un bon rapport qualité prix.

The room was nicely decorated.

The room was cold & very difficult to get warm enough to be comfortable. It was finally to our liking by the last day of our 3 day stay. The hotel overall was over air conditioned. The huge line ups for the elevators where unacceptable for a hotel that charges so much per night. We are used to better services & value added amenities when we travel like robes, slippers unlimited free water in the room & breakfast included. We have never paid so much per night & received so little in return. In short we have traveled all over the world & this was indeed a disappointing stay. We expected more from a Hilton. We won't be seeking them out for future stays.

Location, room and bed size

Long waits for elevator