the look and vibe.

nothing

The staff is friendly and the shuttle service is a nice amenity. The bar had a great selection of margaritas.

No bell hop service.

Great Shuttle services

Room could have been a bit bigger

clean and easy

location

the southwestern charm

Staff were all very friendly and accommodating. Wait staff in restaurant were superb and food was excellent. Atmosphere very pleasant. It was important to us that the hotel is indigenously owned. Bed and room comfortable. Quiet at night. Excellent breakfast menu. Nice lounge area by the fire for tea or cocktails. Appreciate the native art on display. Walking distance to Plaza, shops, museums, restaurants.

Parking was a little tight.

Location was close enough to downtown we could walk to sites. Didn't charge for parking.

I asked to be moved because all the noise from traffic and staff made no attempt to support. Rooms that face main street and over front door are very noisy. Website stated it had breakfast but there was no breakfast. Bar area was nice but draft beer system didn't work.

Room, location and convenience

No plastic liner for ice bucket. I am sorry but telling me my bucket is sanitized I cannot trust. Need to provide a sanitary wipe if no plastic so customer can insure its clean.

absolutely comfortable and amazingly friendly staff

The architecture of the hotel was really unique the room was gorgeous.

staff a bit cold.

Loved the Santa Fe feel. Very Romantic.

Only minor details like would have liked a couple of complimentary bottle waters for our stay.

every thing

nothing

We absolutely loved the shuttle. it was so helpful and convenient. Quick and easy pick ups and very helpful with recommendations.

The housekeeping came to clean on days when we weren’t expecting them (Friday) after being told it would be Saturday.

Beautiful property with a great sense of place. Wonderful staff, especially Danya (spelling?) at Reception. Great location. Live Lakota music in lobby some nights makes for a wonderful atmosphere. Fish tacos delicious. Hot tub.

Housekeeping not daily due to staffing issues but not really a problem because you can request service if needed.

Had dinner two of the three nights I stayed and the food and service were excellent. The spa was beautiful and I thoroughly enjoyed the sugar scrub/body wrap! Was on a spiritual sojourn and spent some time listening to Peter Whitefeather Red Heart to bring the embodiment of native American music to lift the spirit (hauntingly beautiful).

Wish they had a fire pit!

Location..we could walk everywhere. Shuttle service was amazing. The drivers are friendly and knowledgeable about the city. The wait staff in the Restaraunt were excellent!!

Didn’t like the shower door. I think it is dangerous. No handrails. And no fan in the bathroom.