Lit très confortable (trop mou selon mon conjoint), possibilité de chambre qui ne donne pas sur la rue (plus calme car il y a beaucoup de circulation dans la ville), décoration moderne et originale, excellente situation géographique (nous avons tout fait à pied), restaurants et 2 épiceries à proximité donc très pratique, petit frigo dans la chambre, super douche avec un bon débit d'eau.

Chambre sombre (donnait sur un mur - mais en contrepartie nous n'avions pas le bruit de la rue et nous le savions avant de réserver), descriptif ne correspondant pas exactement à la chambre (faisait moins de 37m2, pas de micro-ondes). Chambre mal isolée du couloir donc on entend les autres voyageurs qui rentrent le soir ou la nuit malgré la politique de tranquillité de l'hôtel - heureusement nos voisins étaient plutôt calmes. Le ménage est fait seulement sur demande ; cela ne nous a pas dérangés mais c'est bon à savoir. Peu d'espace de rangement mais c'était suffisant pour nous (court séjour).

The photos online don't make the hotel look as nice as it is. The music theme is carried through out the hotel, with album covers in the elevator and a variety of music playing. Our room on the 13th floor didn't have a spectacular view - we looked into a car park and up at office building - but the room made up for it. We appreciated the seating area, large bed, and the nice shower. The area was also extremely walkable to the boat tour we took and the navy pier.

No free coffee in the morning, but the coffee shop in the building is pretty good!

Very clever hip theme. Great location. Quiet room.

The room description said there was a microwave but there wasn’t.

Great location near public transport and the city centre. Very nice bar. Helpful staff. Good bed and shower.

Some issues with noise from inside the building. Some toiletries missing from room.

Very good location, spacious and clean rooms. On Saturday there is a ‘free walking tour’ starting from the hotel which is good

Staff could be a bit more welcoming/friendly, provide tips/information.

Lage zur Bahn und zur Michigan Av.. Zentrale Lage

Straßenlärm. Lautes Nachtleben.

Zentrale Lage im Zentrum. Metro nur 2 Minuten entfernt. Preis-/ Leistung in Ordnung

Room was clean and comforable. Hotel in a great location for the sites.

Need to sort out payment issues. Wasn't told until I arrived there was a 100 dollar deposit charge. Annoying but I could live with it. I had to make payment for the room and the deposit on check in, which was fine. I tried to make payment on two different credit cards several times while two different staff members insisted there was something wrong with my card(s). This was despite the fact that I could show them on my online banking app that a payment was taken from my card. Their system wasn't showing a payment so they wouldn't accept what I was saying. It was only when another guest arrived and they were also having trouble taking his payment that they accepted it was their system that was the issue. Not a great start. On checkout, instead of just refunding the 100 dollars deposit they (without telling me), charged my card AGAIN for just the room. So I was left with TWO pending charges of several hundred dollars against my card, had to contact them twice to release one of the charges which they did do but it took days which wasn't good as I needed the funds available on my card for the second leg of my holiday. It was a good stay in general but these type of amateur issues are really not acceptable from a hotel.