Nothing! Filthy on the outside, sketchy location and people lingering in the parking lot

Never went in, this was very opposite of what was on the website

Nichts

Das Licht funktionierte nicht im Zimmer und niemand im Hotel konnte helfen.

The area

The late night staff seemed a little bothered maybe because of past experiences I'm not sure but every guest should be treated fairly

I didn't have it. I liked the coffee maker in the room and the mini refrigerator worked well.

Night manager was not very helpful about early check in. Day manager was amazing and gave me a choice of rooms.

Nothing

The hotel

Nice room

I was charged twice for my stay even after checking with the front desk guy that we would not get charged twice because he said our card was declined (yet they still charged this card). Called to fix it and they said they would refund it and said me an email. It's been a week and still haven't received the refund.

Shuttle service. Supposed to have breakfast. None was served. Some hotels. At least had bag breakfast. Should have been posted ahead of time.

No breakfast was told to us until check in. Poor service especially since we booked there for that reason

Nothing. They are the most shred people I ever know.

My son had a booking from 24-29th May’ 23 but he checked out from the hotel on 27th May' 23. Reasons for his early check-out were, he was having a lot of inconvenience while staying there like : 1. The hotel didn't have breakfast options but the booking was inclusive of breakfast. As the restaurant was not operative there, he had to totally rely on the food delivery for all his meals. 2. As this place was very far from his university, the OSU, he was having difficulty in commuting all through the way. 3. The room service was not up to the mark. They were not cleaning the room on time and regularly. After repeatedly requesting, the room was cleaned only once. 4. There were some security issues also that made him leave the hotel 2 days early. Before checking out, he had asked the hotel for the cancellation of the remaining two nights i.e. 27-29th May' 23, and refund the balance amount. The hotel had assured him that they will give him the refund for the remaining two days that he didn't use the hotel for. We have emailed the hotel so many times to find that they never revert back. They are very very shrewd people. Cheating customers is their policy.