fantastic location and lots of space plus the welcome pack was useful

no seats at outside sunset seating area and shower just warm

Great location. Clear arrival instructions.

Had tepid showers - no hot water.

The condo itself was beautiful and there were adequate fans to deal with the lack of AC. It is in a great location in relation to the town.

The TV didn't work. The electric coffeemaker did not work. The host was unresponsive to our requests to deal with these issues. There were NO written instructions for using the TV or washer... in ANY language. I admit I am not fluent in Italian, but I wonder what percentage of your guests are English speaking. How much trouble would it be to put a booklet or sheet of such instructions. Also, the unit is directly over a restaurant which was quite loud due to having to have the windows open.

The location was perfect, on a quiet piazza. The spacious apartment is very well furnished with everything you need. Varenna is a beautiful island and this apartment is within walking distance of the ferry and train station.

Really, there were no issues. More lighting in the kitchen area would be helpful.

Casa Al Prato A is a great apartment for a couple or even a family with 1 small child. it is incredibly convenient to the main square and the action part of town. we were wrapped to find a washing machine which we put to use catching up on several weeks of travelling laundry. All facilities were great but there are just a few small things that seemed odd and could easily be improved with little cost to make it perfect. There is a large amount of plates, bowls etc that would be enough for an enormous gathering and yet it’s just a one bedroom apartment ? If you use these plates etc there is no washing up detergent provided or any T towels to dry them? the is absolutely no amenities like salt & Pepper Tea or coffee so bring all those things as well as your washing up equipment if you plan to cook. We loved the bed and we were quite surprised how comfortable it was. on first seeing it I was not expecting much with pine blocks and zip ties seeming holding it up & together but I am glad to say it was great. There is heaps of storage & access is good. My only other suggestion would be to buy some new towels. The ones provided we very thin & although they did the job, nice fluffy towels give a feeling of luxury & with a few thoughtful improvements would make this place special and ultimately worth more as a rental.

no T towels no washing up soap. old thin towels.

very close to the main area, nice terrace overlooking the lake

everything was good!