I liked how clean the room was on arrival. I enjoyed having a kitchenette in the room with a very spacious fridge.

The bathroom was small in my room there was no vanity space and the shower head would not stay in place. I stayed for 2 nights and I was expecting like almost all accommodation for my room to be cleaned during the day. However the room was not serviced so I was unable to get my towels replenished and bed made fresh. The walls are very thin and I could hear the conversations of the people staying next door to me.

Daniel at Reception was so helpful and accomodating. Such friendly service that made me feel very welcome and at home. The Hotel touches were very well thought out - If you forgot something, they had little extras to purchase If needed. Lovely clean and stylish room. Beautiful tranquil surrounds in Randwick.

Having to take my dishes to the kitchen instead of leaving them in the sink in the room - I just had a lot to carry when walking out - but not a huge issue. In the morning, the closing of doors when people left their rooms was very loud, but at least the doors are safe and have good locks. Again, not a big issue, but was loud at 6am.

Nice furnishing and general themes.

Reception was meant to be open till 6pm. But on getting there at about 5.55pm (ok that was close) it was closed for the day. The shower, hand basin, toilet area was tiny and cramped. When you showered the water went onto the floor, which we soaked with the bathmat. But a notice said towels were only replaced every 2 days. We stayed 3 nights, they weren't replaced, and we had soggy towels and bathmat. We were out all day both full days, and there was nobody on reception we could tell this too. Secondly the aircon remote battery was dead, and as the aircon unit was high up on the wall, we could not turn it off or adjust the temperature. Maybe they are cutting costs including staffing hours. It wasn't a great stay, and we have been to many great places over the last few years.

Reception very friendly and professional. Room very modern & clean but compact. Bathroom is quite small and doesn't have a power point. Parking is a challenge on the street. So be prepared for a walk if out in the afternoon

No power point in the bathroom

great location, nice room and friendly helpful staff

The single bed room was perfect!

No Microwave in kitchenet

Large rooms, quiet location

A little removed from the action

We received a very warm welcome from Deepak who made our check in experience really smooth. The additional touches of checking us in early, bringing our bags to the room and the champagne arrival was really appreciated. We couldn't fault the room or the location. This was a fantastic stay and we've booked again for December!

Only small improvements such as a communal water dispenser or water jug in the room. All other amenities were covered and if not the staff were happy to help.