Breakfast was good, lots of choice

Staff were extremely unhelpful

huge area

very local for an international brand

Staff were very friendly and although most of them didn't speak English they would use an APP or find someone who could. I had booked the wrong rooms and they were kind enough to move us to bigger rooms, at no extra charge. The breakfast was good, great western choices. The grounds were very clean and welcoming. The activities for Babies/children were amazing.

The pools and Reception area let the hotel down. There was only three swimming pools opened and one child swimming pool. The large pool was freezing even with the warm weather. One of the smaller pools was reserved for Suite or Villa guests. So this left only one small pool which was always over crowded and you couldn't get a bed. The Reception area was always very busy and if you were already a guest in the hotel you had to queue with lot's of people to speak to someone. I feel there should be a person at the desk who deals with already checked in hotel guests, I once had to wait 40 minutes to speak with someone. I felt the pool bar/resturant menu was very limited for Western food. I would have liked to have seen a larger selection, ended up going to another hotel for lunch.

We had an amazing stay at this hotel/resort. It is a fun and exciting place to stay for everyone: families, old and young. There are many activities planned throughout the day, including entertainment. The buffet breakfasts and dinners were delicious. Swimming and relaxing by the many pools and beach were great. The staff were helpful and friendly, and it was obvious they enjoyed their work.

The only hiccup we had here was during the check-in process. The check-in staff member forgot to take a deposit on our room, which meant that we were unable to charge beverages to our room. On returning to the check-in counter this problem was quickly rectified (an English communication issue).

We liked the swimming pool.

It would be great if the shows are different every day.

Clean friendly

No complains

The bed was very comfortable. Good food

Water from the shower floods the bathroom

Excellent location. Located right on Yalong Beach . The hotel has maintained the beach very well along with providing chairs at the beach. The rooms were amazing and spacious along with excellent ocean views

Western food is a big problem. The restaurant by the pool had very terrible food. Not up for five star standards . Nara restaurant for Western food is not bad but options are very limited.