Staff excellent (as usual). New manager is lovely and cannot do enough to make your stay as comfortable as possible. Must also say that the room cleanliness was excellent. Everything seemed to sparkle. See you again in July 😉

Clean and ,comfortable .

Meal in restaurant

Everything

Very friendly, professional and helpful staff. Lovely big airy rooms, comfortable beds and great beer garden. We had a family gathering for lunch. The food was delicious and great value for money.

We were greeted at the door immediately upon entry by a very happy and amenable young man which after 5 hours of driving was most welcomed. Almost all front of house staff were happy, hospitable and helpful throughout our stay. We were visiting local family, which all wanted to know our own experience of Green Lodge, apparently it had suffered a "hit and miss" replutation but we couldn't see why this would be as we were more than happy with everything we experienced from breakfast to evening dinner to housekeeping. Would definately rebook.

Room 2 - cracked bathroom sink.

Bar was great. Outside space lovely. Room nice. Staff friendly. Location great. Water lovely and hot , staff great at giving extra tea and milk etc. Cannot fault staff.

Having to heave your cases down a slippery fire escape if you leave early. Quite dangerous especially as an older person. Stairs inside were hard enough but staff member did carry my case up to room for me. If you come back to hotel once pub closed you have to negotiate the slippery fire escape then try to get in as lock dodgy bit of a worry until key decided to work. Pillows flat pretty useless. Also had to go up and down fire escape if you went out before pub opened unless staff about to let you out. Not really satisfactory when you get older. Pity about the access spoilt the trip a bit. Shower tiny and had to leave shower door open until water hot enough or freezing shower first. Resulting in wet floor . Also no warning sign on door about deep step down to bathroom. Stayed here in 2018 before refurb. Menu better and shower bigger. Payed extra this trip for room upgrade yet the room in 2018 whilst basic before refurb was bigger with bigger bathroom so not sure was worth extra although to be fair was only a few pounds extra. This hotel would be absolutely fine if we were younger and didn't get the upgrade and have such a tiny shower.

nice area

Room was great, lots of room, but very hot, their is a problem with the heating, we left the window open as much as we could. Breakfast really good, very tasty. All the staff were lovely and very friendly. We have already booked again for a week in December 22. x

The heating is a problem as can not be turned off, but we kept the window open most of the time so made it a lot better.

everything good

Could not open window to cool room.

Comfortable bed

Less creaky floorboards

All good: friendly staff ( although the young man behind the bar ignored me when I arrived ). The sea is 3 minutes walk away.

Nothing - all good.

Bed and linen good quality and new

No phone,access to room,access to bathroom