Beautiful view and comfy beds

Very unclear instructions, low quality / inexistant service, Not feeling welcomed (you book just a room with no service at all).

It was comfortable to sleep. I love to eat breakfast. View is fantastic.

I want to swim in there but Hotel didn't explain exactly. Where is it? How was appearance? etc

The hotel’s room was very spacious and clean, and the location was also excellent. we enjoyed our stay very much it was very relaxing.

Nothing.

Beautiful location.

Rooms slightly rough around the edges for a 5 star hotel.

The bathtub is good.

The air conditioning was not working. We called the front desk and the receptionist told us to simply open the door/window, which is ridiculous to hear for a 5-star hotel. Then she gave us a old metal fan which made a lot of noise at night. As we left the window open, we could hear the noise from outside, including the construction noise/drilling sound at 8:30am… what a night!!! One last thing, we asked for a few more bottles of water to bring with us on the road and was also told there would be additional charges. But people can get these water from the fitness center for free! This has truly been a disappointment. Do not recommend this place at all.

good view , comfortable bed, cosy, good food, friendly and helpful staff

perhaps should have shampoo gel instead of bar soap. Wish they could have toothbrush and toothpaste for their guests

Simply an amazing hotel to spend the night. We only spent a single night here as it nearly broke the bank, but what we got was just incredible. We had a stunning ocean view with a balcony. The room was absolutely huge, and the double bed was massive and very comfortable. The bathroom was also huge with two sinks, a walk in closet and a separate bath area looking over the ocean. We made sure to come back to the hotel early to take advantage of this amazing room. We had dinner at The Moin buffet, which while expensive (around £70 a head), was amazing. There were several food sections, each providing a different style: western food which included different fish dishes, pizza and grilled meats (steak, lamb, shortrib, fish); eastern food which included stir-fries, shrimp tempura, dumplings, rice and meat dishes; a dedicated sashimi and sushi station with a sushi chef constantly refilling the stock; a vegetable station with different types of korean vegetables; and finally a very well stocked dessert station which had cakes, macaroons, ice cream and a chocolate fountain. It was one of the best meals we had during our time in Korea. We didn't get an opportunity to try out the infinity pool since we arrived back too late, we had to pick between the pool and the buffet, and since we were starving we opted for the latter. If I stay here again, I would love to jump into the infinity pool. The check in process was exceptional, our bags were taken when we arrived in the valet area by taxi, we went to the lobby on the 10th floor and got our keycards, went to the room and our bags were delivered soon after. We even managed to check in early, we arrived at the hotel at around 12pm and fully expected to leave our bags and go to the nearby Haedong Yonggungsa Temple which is about a 20-25 minute walk away, and then return to check in, but the room was ready when we arrived and they checked us in with no issues.

There is really not a lot that we disliked. Perhaps one of the only disappointments was the accessibilty of the hotel. It's on the far East end of Busan and did not have an easy route via public transport so we opted for a taxi. Luckily the journey for us was very straightforward as we were coming from the other side of Busan and were able to travel via the bridges and motorways the whole way. The cost of the taxi was also very reasonable. It should also be mentioned that this hotel is expensive. We paid around £420 for a single night, plus £140 for the buffet for two people. But considering this is a 5* resort, it's difficult to complain and this is what were fully expecting.

Great location and facilities. New hotel that is well designed.

We didn't get to check in for 3 hours and had to wander around till our room was ready.

Our room has a great view of ocean and we were impressed by housekeeping - they organized even our belongings so nicely! Every employee was super friendly and helpful from concierge, front desk, bar, restaurant and etc.

The Club Lounge access offered a wide variety of extras. The Infinity pool, use of Lounge and general Ananti Town were all wonderful. Bedroom was large, accommodating with a calm mountain balcony view. Helpful staff, comfortable accommodation and facilities. It's big enough to accommodate its customers but small enough to feel comfortable and not over crowded.

Some small furnishings need a touch up, like trash cans and amenity boxes. Though my main area for concern was the cleaning staff's trolley parked outside my room in the morning. It would have been a little disturbing if I wanted to sleep in as you can hear everything.

Room design, cleaness,

check in location, elevator connections to parking, poor map indication in & out to each pacilities etc.

Outstanding in every way

Beware of amenities - no shower gel, no comb for instance