the villas are exquisite! extremely spacious and very well equipped and decorated. Everything is perfect! it is very tasteful with a lot of love for the details.

Clean and beautiful.

very nice villa with private pool and garden

the mattresses may need some renewal

We stayed in the beautiful Royal Villa on the beach. wonderful to wake up to the amazing view every morning and the outside shower was a wonderful extra

Nothing

Size of the villa and the private swimming pool is perfect. Staff is super welcoming and friendly, basically service quality is too high. Details are given attention like small cute notes come with our breakfast :) or when we drank apple juice more, they realised it and started to put more apple juice instead of others in our minibar. It was very clean. It is very private in the villa and in the hotel. There are no too many customers and it is not crowded at all. If you are looking for a comfy, private, resting environment, this place is awesome. We'll go there again for sure. Thank you for everything.

One small detail, too much chlorine in the private swimming pool. I am not an expert but It feels like water needs to be replaced instead of raising the chlorine level. There is no gym.

The Royal Santrian is a peaceful and luxurious retreat, the property and the villas are magnificent. The gardens are meticulously maintained and look beautiful day and night. The villa is enormous with dark wood furniture, marble and stone features. The bathroom is especially beautiful. The private pool is perfect, with a beautiful tile making the water look very inviting. This property would suit those looking for serenity and privacy. There was no annoying loud music being played at the beach. The beach is very nice, no surf on the shore break (Dec-Jan), so really good for swimming laps at high tide. Staff are obliging and friendly and go out of their way to ensure you have everything you need. The restaurant staff were all very lovely and professional. The housekeeping staff took quiet notice of what I might need or like and made sure to update the room (laundry rack, extra water, changed the flowers, put fresh frangipani on my villa doorbell). They were my favourite staff, although the pool and beach staff were also very nice. You can borrow a bike and ride it along the beach path past all the other resorts. Upon returning, you can see that the Royal Santrian has a very high-end feel and presentation about it. The outdoor pool looks stunning when viewed from reception, you can see all the way past it to the beach, through the palm trees.

I would have preferred a buffet style breakfast rather than a'la carte. I understand this could be wasteful with only 20 villas and people often ordering breakfast into their villas, however I do think that the fruits, breads and cereals could be buffet style. Toast - Not the best. Thin and not toasted. More like stale bread. But I will get over this as the mei goreng, sushi and teriyaki pizza on the main menu were delicious! The breakfast croissants were also very good. Egg - the standard serve in any hotel, restaurant or cafe I have been anywhere in the world is two eggs. Serving only one comes across as cheap, which lets down the hotel that is so luxurious in every other possible way.

the privacy and very quite holiday

nothing

The facilities were wonderful, the staff was incredibly friendly, the food was amazing with a lot of different options available, even for a vegetarian like myself. The staff went above and beyond to make us feel welcome, appreciated and made sure to give us the best possible experience.

Breakfast was exceptional - the choice of extras changed every day and staff was very friendly and attentive. The friendliness of everyone working there makes you feel welcome all day.

The resort was so quite with large villa beautiful views all round amazing staff

Beautiful location and superb property, staff were wonderful, food lovely

Just a small thing on checking out we left our Villa3 staff were waiting out the front to check the villa 2 went in and 1 stayed talking to us. We knew they’re were making sure all was ok, just say what you’re doing as it was a little intimidating

Canoing, bicycling, jacuzzi, clean & good staff

The private pool a little too deep

everything i like