The room is almost totally quiet (no street noise on the room), the Chinese buffet is very good, and enough staff speaks English.

Only the location, it takes like 8 minutes to walk to the train station and the first time may be confusing. After a couple of times going to the station it becomes easy to find the way.

The room was good size comparing to small rooms in Japan. The room was also very clean. They provided pijamas in the room, great air conditioner etc.

The breakfast was bad. I mean no eggs and very few options only. The kitchen didn’t accept orders also not even for simple eggs even though they had big kitchen.

it was really clean and the rooms where big

it was a little further away from the train station

Value for money

facilities are good..the rooms were clean..staffs are attentive..they have a smoking room and a good air purifier which is very good because you don’t have to go out for a smoke..

our only problem is the exhaust system..it’s a little suffocating, probably because it’s on low mode..if they improved it, that it’ll be excellent!

The room was newly renovated, clean and comfortable. Can use large public bath inside the hotel free of charge. Friendly staff.

There is a pedestrian bridge in front of the hotel if you walk from the station. Could be challenging if you have heavy luggage.

When I book at the booking .com, I was in trouble with my confirmation at the reception. However, at Kajigaya hotel , it was very smooth. The location was bit inconvenient, but I walked that was really goo exercise. The hotel staff were really kind.

Soap selection. Soundproofing.

Staff barely speaks a word of English. They kept asking questions to me in Japanese despite being obvious I could not understand or reply. An additional towel would have been helpful.

The location wasn't too bad, just a short walk from the station. Not many restaurants around, but that is Kajigaya. The hotel did have a restaurant on the lobby level though. Didn't get to go, but vouchers are given to guests. The room was a good size, as was the bathroom, and everything was clean. The room had a good size sofa, and the T.V. was very good too.

Not much to say about negatives, other than, the rooms, or at least the doors, were not very sound proof. The table in the room was too small for two people, which was a shame, as the sofa was a good size for two. Lastly, the air conditioner seemed to be pushing out air hotter than the degree set on the remote, and my partner found a humidifier in the draw that had some old water in it still.

It was nice and affordable, nice staff and a nice room

Nothing

Hotel is reasonably close to the train station, which itself is convenient to Shibuya and Yokohama. Onsen facility is good, too, although closes somewhat early in the evening and is not available in the morning.

A bit inconvenient to get to Haneda (takes a bit under and hour and requires 2 transfers using public transportation).