I didn't need the breakfast, there should be a cheaper option if breakfast isn't needed

The pillows weren't comfortable really

Bedding was clean and the beds comfortable . Breakfast was as required , I can't take to much first thing in the morning.

Carpets looked a bit dingy. they could do with a clean I think. Having said that, they were clean enough to walk on in bare feet.

We book a family room with a double bed and a sofa bed, when we arrived to the hotel they give us a triple room, saying is the last one available.

We were later arriving than anticipated, but found desk staff friendly, understanding and welcoming. Ivan, (night manager) explained access, fire precautions and breakfast arrangements, repeating when I asked him to(my concentration was shot). Pleased to find all night access available for dog walking (important for us). Room basically equipped but more than adequate, clean and tidy. Shower was over bath so not accessible to my wife, (mobility issues) but ok for 1 night. Breakfast (Bread and cereals, yoghurt, milk, tea/coffee and juices with a good range of choices) was available in the stairwell area from about 6.00 am onwards.

Disappointed to find that next-door restaurant currently closed,(June 2024) but we'd eaten en-route, so no great hardship. Presumably when it reopens, cooked breakfasts will be available. Open access from public reception area to accomodation areas. Not a problem if desk is constantly attended (which it seemed to be) but unusual in my experience.

It was somewhere close to where we needed to be. The beds were comfortable.

It all looked a little run down inside and when we arrived at midnight, the breakfast area (small corner in the hall way) was still full of toast crumbs from the previous morning. Breakfast was very, very basic with just toast or cereal offerings and the fridge where milk and juice was kept needed a good clean. The lodge is also dog friendly, which did not bother us as we are animal lovers but there was dog hairs on the clean bedding in which my daughter didn’t like as autistic and very fussy about hygiene.

It was clean enough

The room was boiling and with the window open you could hear the road all night

The mattress was not comfortable. You could feel the springs have gone. Needs replacing.

The location is trade off between costs in Luton and costs outside. Staff are excellent and can’t be faulted.

Nothing