Islamabad Serena Hotel
Hotel em Islamabad
Hotel de 5 estrelas
Razões para reservar
Os hóspedes adoram aquiOs hóspedes dão a esta propriedade uma ótima classificação
Experiência de alto nívelUma das propriedades mais caras da zona
Inclui comodidades essenciaisJardim, Piscina, Cozinha ou kitchenette e mais
Sobre este hotel
Islamabad Serena Hotel
Hotel de luxo estrelas com 5 restaurantes e um spa de serviço completo
Este hotel oferece 5 restaurantes, spa de serviço completo e piscina externa. Há buffet de café da manhã grátis, além de Wi-Fi grátis nas áreas comuns, estacionamento grátis sem manobrista e um traslado grátis ida/volta do aeroporto. Além disso, há academia, 2 cafeterias e lanchonete/delicatessen no local.
Islamabad Serena Hotel dispõe de 387 acomodações com ar-condicionado, frigobares e cofres. As TVs de tela plana possuem canais via satélite. Os banheiros possuem banheiras ou chuveiros, roupões de banho, chinelos e produtos de toalete de cortesia.
As instalações recreativas oferecidas por este hotel incluem uma piscina externa, uma sauna seca e uma academia.
Este hotel oferece 5 restaurantes, spa de serviço completo e piscina externa. Há buffet de café da manhã grátis, além de Wi-Fi grátis nas áreas comuns, estacionamento grátis sem manobrista e um traslado grátis ida/volta do aeroporto. Além disso, há academia, 2 cafeterias e lanchonete/delicatessen no local.
Islamabad Serena Hotel dispõe de 387 acomodações com ar-condicionado, frigobares e cofres. As TVs de tela plana possuem canais via satélite. Os banheiros possuem banheiras ou chuveiros, roupões de banho, chinelos e produtos de toalete de cortesia.
Os hóspedes podem acessar internet com fio e Wi-Fi gratuitamente. As comodidades para negócios incluem escrivaninhas, jornais de cortesia e telefones. Os quartos também apresentam garrafas de água grátis e secadores de cabelo. A preparação de cama para dormir é fornecida todas as noites e o serviço de limpeza é oferecido diariamente.
As instalações recreativas oferecidas por este hotel incluem uma piscina externa, uma sauna seca e uma academia.
As atividades recreativas listadas abaixo estão disponíveis na propriedade ou perto dele, e poderá haver cobrança de taxa.
Comodidades
Piscina
Ar-condicionado
Cozinha ou kitchenette
Internet/Wi-Fi
Estacionamento
Lavandaria
Banheira de hidromassagem ou spa
Ginásio ou centro de fitness
Jardim
Mapa de Islamabad
Quartos disponíveis
Deluxe Room, 1 Bedroom
1 Cama King size • 35 m²
Acomoda 2
Você será direcionado para Expedia.com para disponibilidade e preços
Executive Club King
1 Cama King size • 36 m²
Acomoda 2
Você será direcionado para Expedia.com para disponibilidade e preços
Junior Suite
1 Cama King size • 54 m²
Acomoda 2
Você será direcionado para Expedia.com para disponibilidade e preços
Presidential Suite
1 Cama King size • 197 m²
Acomoda 2
Você será direcionado para Expedia.com para disponibilidade e preços
Executive Suite
1 Cama King size • 60 m²
Acomoda 2
Você será direcionado para Expedia.com para disponibilidade e preços
€€€€
Comentários
4.0
Great service, impressive lobby and restaurants, rooms are dated and need renovation, felt like I was back in the 90s.
5.0
Fabulous stay at the Serena - I can't think of a more secure hotel. Firstly the English and Pakistan cricket team followed by an entourage from the Czech embassy meant security was always incredible tight. Staff were super friendly and the food at each restaurant was very nice. The complimentary mobile phone was also incredibly useful when out and about. Would certainly return if I'm ever back in Islamabad.
4.0
Terrible staff
10.0
Excellent facility, very courteous staff, excellent value for the money in prime location
10.0
Good staff and choice of food
10.0
Beautiful hotel
10.0
Great staff, always helpful - from concierge to cleaner and restaurant staff and those in the business complex.
10.0
The staff were excellent and so helpful - beyond any expectations. From the expansive breakfast to the room service in the evening, everything is a delight.
10.0
Serena is the Crown jewel of Islamabad. I don’t have enough words to describe what an incredible experience we had at the Sarena. Spent 2 nights with family on a vacation and would definitely come back.
10.0
Phenomenal
5.0
Superb hotel, maybe the likes of Pearl Continentral Malam Jabba can learn a thing or two from Serena's management.
5.0
Amazing. The only thing I would improve on are the mattresses which are v hard. But otherwise an incredible place! The buffet, gardens and spa are perfect.
10.0
Excellent overall experience!
10.0
Its everything wonderful stunning hospitality
5.0
Possibly the best hotel in Pakistan.
10.0
Would like to book that again!
10.0
This is easily the best hotel in Islamabad and the facilities are world class at a very affordable price
5.0
Great stay at the Serena. They have a lot of useful services at the hotel for a business trip, including an ATM, coffee shops and car service. They provided a complimentary local phone with internet and airport pick-up/drop-off. It has very good security and a connection to the Serena Business Complex. Would recommend.
10.0
Serena is good
4.0
The staff wasn’t friendly and the room wasn’t clean
10.0
floors should be cleaned better
carpet was beautiful but not well kept with stains
5.0
Amazing stay arrived a 5am staff were helpful and kind
10.0
All around excellent experience at the Serena. The staff are consistently helpful and friendly - from the security to front desk to housekeeping to gym and spa to restaurant staff. They go out of their way to make sure your stay is pleasant.
The rooms are excellent - I stayed in two different rooms across two stays and found them both to be comfortable, quiet, and spacious.
The gym is excellent, lots of equipment, spacious and with a nice view over the pool (unlike lots of hotel gyms stuck in the basement).
I will definitely stay here again on any return visit to Islamabad.
10.0
All around excellent experience at the Serena. The staff are consistently helpful and friendly - from the security to front desk to housekeeping to gym and spa to restaurant staff. They go out of their way to make sure your stay is pleasant.
The rooms are excellent - I stayed in two different rooms across two stays and found them both to be comfortable, quiet, and spacious.
The gym is excellent, lots of equipment, spacious and with a nice view over the pool (unlike lots of hotel gyms stuck in the basement).
I will definitely stay here again on any return visit to Islamabad.
10.0
Best place in Islamabad
2.0
Excellent and pro all staff.
10.0
Its a beautiful property and very 'Serene'
Food lagged a little from its beauty.
2.0
We have been staying at Serena ISB for the past 5 years. Our previous stay was terrible so the GM at the time promised better service, we have just completed our most recent stay and it was worse. We pay the premium for Serena as we travel with a terminal patient and want the safety and security Serena once brought. It is now just a free for all of people wanting to take selfies in the lobby and attending functions. There is no distinguishment between paying hotel guests and day visitors. Rooms are now run down, no display of etiquette and noise disruption starting as early as 5am on a Sunday morning without prior written warning from the hotel to guests. Was verbally assaulted with physical threats in the hotel lobby by a grown man yet no member of staff offered to help nor do they keep decorum and ask people to queue at reception. This is no longer a five star property and the new GM’s lack of concern for our troubles has urged us to never return and ensure our family and friends do the same. I have travelled the world and never encountered such unbothered staff, despite that special mention to Naeem, Niaz, Abdul Rehman, (a man from northern areas sorry forgot your name), Nassir and Khalid. It seems the people on the ground are painting the picture for the people above to take credit on.
6.0
The lobby and other common areas were good. Room was old and dated and not clean
10.0
Over all it was ok . Front desk staff need to be trained well about customer service . They were very slow . Room service was very slow they need to be reminded again and again to send bell boy to room or roll away bed in the room . Very frustrating . Shower head was dirty . Shower need to be cleaned properly .
10.0
Very comfortable stay.I was upgraded for club access lounge with beautiful views/serenity and good food choices available from 6:30 a.m. till 9:30 p.m.; also has in doom dining available for 24 hours. In all, highly recommend without any reservations
2.0
Check in process was not smooth. The entire check in process took nearly 45 minutes. When I walked into the room, it wasn't clean and there was a rotten and putrid smell coming from it. When I called front desk, I was informed that they don't have another room available. I wanted to leave the property right away but my luggage disappeared and was found an hour later. I checked out and left the property in less than 2 hours.
5.0
Superb.
10.0
Mr Bilal was amazing, managed the hotel the night we arrived and he set everything right.
4.0
Check in process is extremely slow, lack of efficiency.
6.0
Pros: friendly staff, clean, room amenities. Room size. Food quality
Cons: inconsistent dress code guidelines and selective application for breakfast area. My teenagers were not allowed to enter wearing golf shorts when others were allowed wearing shorts and bathroom slippers.
Though clean, rooms and furniture is showing age and need massive upgrade.
Our bathroom roof collapsed in middle of night with concrete blocks falling into the bathtub. Luckily no one was using it at the time. We were upgraded to suite.
Reception staff not well versed and check out took 30 mins. They tried to charge us again for the whole stay when it was already prepaid via Expedia. After calling Expedia, showing email of receipt and my bank statement they still won’t let go. Finally their superior had to be called and the issue was sorted out. Would opt for Marriott Islamabad next time.
10.0
Excellent! Not much around the hotel but loved my stay there.
3.0
Security.
3.0
Security.
5.0
Excellent hotel
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Islamabad?
O preço médio de um alojamento em Islamabad é de 37 € por noite. Este alojamento está 167 € acima da média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Islamabad Serena Hotel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Islamabad Serena Hotel. Aproveite a água!
Islamabad Serena Hotel permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Islamabad Serena Hotel?
Encontrámos 9 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, cozinha ou kitchenette, internet/wi-fi e estacionamento.