I went to NYC for a quick out of town stay. The hotel is very conveniently located and my room was surprisingly larger than most other rooms I have stayed at in the city. The room was clean, I had a great view from my room at night and the shower was hot, so i was a happy camper!

Welcoming and friendly staff. Easy check in and they store luggage prior to check in if you arrive early, which allows you to start exploring. Rooms are a good size for New York and the bathroom was great. Shower pressure was fantastic even though we were on the 23rd floor. Subway outside the hotel.

Veldig bra. Utmerker plassering. Bra rom.

For new york this was one of the best experiences weve had. Nice size room, clean and very great staff at the check in and the bell man. We will definitely stay there again.

Very happy with our choice of hotel - decent sized room on 26th floor with an excellent view of the Empire State Building. Very clean, and polite and welcoming front desk and room service staff. Great shower, with shampoo, conditioner and bodywash supplied, and hand wash and body lotion by the sink. Room had aircon, a coffee machine (with tea and coffee pods provided), a fridge, a hairdryer, an iron and board and a safe.

I think the 9 rating review for this location was very misleading, this hotel is well located, but very old, and they offer breakfast but its the most basic and uninteresting hotel breakfast ive ever had, they basically give one waffle and a water. one fruit and thats all. The room was old and carpet was dirty.bathroom was very clean. and bed was comfortable. not my favorite stay but for one night it was ok, would not spend my entire stay at this hotel This was not a great hotel and its ratings are very misleading

Great location, easy access to the subway great staff. Rooms could be a little bit more upgraded, and beds need to be a little bit more firmer.

The hotel is fine, nice and clean. The staff on the other hand was not the best. We got there early and the room wasn't ready. We didn't mind, they acknowledged us by name and told us the room would be ready in a few. We were fine, checked our bags and ventured off. When we got back they told us our room was cancelled. We were shocked and surprise because they had just told us everything was fine with our room. On Thrusday, my husband and I came back to the room carrying a sleeping child in his hand. They were so inconsiderate and inconvenient, but most of all dismissive. The manager took a ridiculous time to reinstate the room claiming it was expedia's fault. My kids were literally in the lobby sleeping, my husband had to change my kid in a public bathroom. There was no consideration or credit given per our printed copy of the room receipt. We are so disappointed by the experience and hope to receive some sort of compensation for the inconvenience.

Excellent staff

Have to pay for parking

The location is EXCELLENT for shopping and the use of mass transit. Macy's is only a few steps away as are the subway stations. Madison Square Gardens is a very short walk away and Times Square is only one stop away on the subway. Eats are plenty and diverse. Having visited NYC many times, this is one of my favorite hotels. The place is clean, up to date and the staff go about their jobs in a warm, knowledgeable and efficient manner.

If you’re a person that likes to be close to everything and are out all day discovering New York (and don’t care for high and luxury ) this hotel is perfect . It’s safe, clean , walking distance to Rockefeller, Times Square , Broadview shows , 5th avenue shopping , and it doesn’t break your bank.

Good hotel for eating Korean cuisine, convenient for transportation.

Great location

Very close of main NY attraction (Macy's, Time Square) and subway stations.. A little bit noisy because of its proximity with main streets and avenues.

Friendly staff and clean at walkable distance to most tourist areas.

We were so pleasantly surprised to have such a quiet comfortable experience here! We were on the top floor but still, it was so quiet, great view, comfy beds, clean, and very friendly staff. (Thank you!) Excellent location that's walkable to attractions or take the subway. Many various food options.

Overall it was a good experience at this location. Plenty of food options, easy walking access to attractions, and the staff there were polite and helpful.

The staff was excellent.

Good

Subway is right outside the hotel -- so convenient. Lot of restaurants right around the corner, and Macy's is just a 3 min walk. Can't beat the location. Room was comfortable and quiet with the windows shut.

Excellent hotel! Excellent location!

During our stay my wife picked up the remote control and there was strip of eyelashes stuck to it. Therefor it made me wonder how poorly anything else in the room was cleaned. Not a great feeling. My mother stays here every year and was very disappointed in this as it was our first time staying there.

Nice hotel with many restaurants and a subway entrance near by.

Easy to get to everything. Felt very safe

Very clean. Lovely room with huge bed.

Nice location to stay at. Close to subway station.

Great!

Great central location.

Staff was great, property good location, I would recommend and stay at this location again

I think few in room amenities were missing or may if they don’t provide then they should like few cutlaries glasses dental kit

It's near a convenient area, Herald Square, which contains a lot of good businesses for shopping and eating. The hotel isn't in a desolate area, so you feel safe walking there.