Absolutely enjoyed our stay there. This is our 2nd stay this year and I appreciate the consistency of their good services from the baggage handling personnel, the elevator attendants, the receptionists, the housekeepers and the restaurant staffs especially Teresa Cheung their manager - guest experience who was very attentive to our needs and recognized us even though this is only our 2nd stay. The room is well layout with nice view from the huge window, very comfortable bed and very large walk in shower. We absolutely love the location with MTR station right at the front door. Convenient stores and many tasty restaurants just steps away. We are looking forward to our many stays here again.

Bad

Hotel is located central with nice views, Nathan road, ferries and subway is within 5 minutes walking distance; very friendly staff and good service

good

Very comfortable hotel , good breakfast, very helpful staff, great bar with live entertainment. Perfect location.

Great location and very comfortable hotel.

Valet team was excellent in getting taxi for us whenever we needed. Very accommodating staff and the entire team made it an enjoyable stay.

Stayed a few nights to visit family. Lots of shopping and restaurants nearby. Clean and spacious room. Would stay again.

Great location. Good service. Great buffet. The room is tidy and clean. Great or around.

ALL GOOD

Good experience at Hyatt Regency with fast check-in. Conveniently located near shopping mall and connected to the MTR. Room is clean and spacious

I like that I can take the MTR via the K11 mall, and also access to shops, restaurants and supermarkets without going on the streets. It's very convenient especially when it is a hot day or a rainy day. The hotel staffs are always so friendly and helpful, especially those gentlemen at the concierge desk down at level B3.

Lunch at Hugo's was very disappointing. Definitely very bad value for money. Very different from the old Hugo's that existed before the hotel moved to the current location.

Great room size, lovely bathroom products, room was very quiet at night

Great central location. Good size rooms.

Access

Five nights stay. It is so convenient, it is in the middle of everything. Walking distance to restaurants, next-door to a mall, and across the street from an MTR entrance. Will definitely stay here again.

Good location in central TST section. Subway station at the door. Nice restaurants (a broad range of options).

After more than 50 years ago in Hong Kong, we had very pleasant stay here. Location is great& quiet at night. I wish we found out earlier how to visit shopping area from G3.

I STAYED ON THE CLUB FLOOR FOR OVER TWO WEEKS AND EVERYTHING WAS FLAWLESS. THE STAFF WAS EFFICIENT AND COURTEOUS.

Very good overall; public transportation very accessible downstairs via K11 mall

Excellent

Good location

convenient. there were confusion between Hugo Steak and their buffet restaurant as the front of Hugo Steak is so dark that I have mistakenly booked the latter one instead. kind of disappointed.

Room prices is a little high

Stay was great. Rooms were spacious with all we need but the Wi-Fi connection is quite unstable.

the hotel very convenience for location and the service was great!

Our bathroom is well designed and with good spacing. Easy access to good spots

Well maintained hotel. Very cheap compared to the Central options. Buffet restaurant is to be avoided at all cost (even of practical with kids!!!). Breakfast average.

Great hotel, great location! Clean room and great size bathroom! Staff friendly and helpful! Breakfast buffet offers great choices! Perfect for your next business or holiday stay!

the humid mouldy smell in the corridor does turns people down, else than that everything else is above average

The condition of the property was excellent. The staff was the greatest in every respect