Loved the hotel. Only complaint was that they said that there was a breakfast but when I went down, there was none.

Absolutely loved staying at AC

Amazing location, full of restaurants for all ages. Rooms are cleaned and comfortable, beautiful decor. Breakfast could be better

Very nice location. Nearby shopping and dining. It is very clean and well-maintained. Garage parking is a plus.

The staff was professional, courteous, helpful, full of conversations, and smiles - front desk, shuttle service, etc. I also love the Hotel, its restaurant, and its roof bar.

need thicker walls.. too much sound

Very clean. Property on edge of ongoing Pride festival but staff seemed surprised when I said I was there for Pride festival. That was the only negative.

Fantastic property in a great area! The Republic On Grand is a great bar/restaurant on the roof and there is an excellent breakfast available in the beautiful lobby Tuesday through Saturday. Would definitely stay here again.

Upon arrival, parking in site was full. We had to park in a parking garage and walk to the hotel. The room was fairly quiet except in the mornings. The cleaning crew spoke loudly in the hallways which woke us up. The hotel was within walking distance to the capital and several restaurants.

Clean, quiet and very up to date rooms. Will do it again.

I always love my stays at the AC Hotel Des Moines. The staff are always friendly. I got to meet the new front desk host Heather, who was great. Tim, the shuttle driver, is always so good and so accommodating, and always asks how my mom is doing. And it was good to see Quincy again, also on shuttle duty, and Sheila at the front desk. I didn’t get a chance to see Nicholas and Peyton this trip, which is a shame b/c they always make me feel welcome and I’ve known Nicholas for probably six years. But best of all is the bar genius Trent, up at the Republic Bar on the 6th floor. I walk in after a two-month absence, and Trent smiles and says “Welcome back, an Albariño for you?” This guy knows where I live, why I’m in Des Moines, what I like to do on vacation. He knows the things we have in common and tells me stories he knows I’ll find interesting. He’s a wizard and (other than visiting Mom) the best reason to come to Des Moines. Can you tell the AC Hotel staff feel like family?

Clean room close to Wells Fargo Arena.

I loved it

-broken mini light (right side closest to window) -broken toilet paper holder (and toilet paper just sitting on back of toilet) -greasy marks on bathroom wall -no side chair in room 410, just a random end table by the lamp, but our other rented room 417 had a chair with the end table and lamp -originally given a room (419) with someone already occupied in it —keys didn’t work and had a do not disturb sign hanging from the door. -was told parking labeled guest parking only was only for employees (never been to a place where employees get better parking than paying guests) -was told there was conjoining rooms when I called a month prior to reserve (and webpage lists conjoining rooms) and asked for that or side by side rooms—given rooms on 2 different floors (419 and 519) Lady said she didn’t know what we were talking about but Franco said he could see in the “special requests” section that we did request conjoining rooms next to each other. -was told she couldn’t help us because she got off work at 3 and it was past 3 and “someone lied to you” any time I mentioned things that were promised to us -couldn’t find different rooms for us bc hotel was full (despite check in being at 3 and we arrived right at 3) and wasn’t able to move rooms around bc hotel already full (we know at exactly 3 everyone hasn’t checked in yet and we really know that wasn’t true because Franco was able to move rooms around for us) -out of characters but so much more wrong. Will be calling.

Very convenient for East Village shops and restaurants. Nice to have bar and restaurant on top. Great atmosphere. Recommend parking.

Nice and modern hotel, friendly check in agent

The shower had horrible water pressure with an awful whining sound. The toilet was leaking out the bottom meaning actual waste water was leaking in the bathroom. The TV wouldn’t receive any kid of signal. The lighting quality was god awful for doing make up. When I brought this information to the front desk. The gal working didn’t really care, didn’t offer to pay for the parking or anything. Do NOT stay here!!

Shelia at the front desk made my stay wonderful! She is so friendly, helpful and fun to chat with. I was able to use the complimentary shuttle to get to the airport/Walgreens. The hotel is beautiful. My only comment is that the walls seem thing-If you stay near the elevator you can hear normal volume conversations be try clearly.

The heat doesn’t work well on the higher floors

Nice hotel in fun area. Facilities were good and onsite bar and restaurant were very good. Breakfast was affordsble afequatr. Front desk staff and transportation staff were the best.

Did not sleep well, noisy halls. Breakfast was not worth the $14 per person fee.

The hotel is nice and clean. Staff is friendly and helpful. Easy to walk anywhere. The shuttle will drive you within 5 miles and is friendly. I would stay here again!

I come to Des Moines twice a month for 3 days each of those times. I always make my hotel reservations at least a week ahead of time through hotels.com I'm not sure exactly what had happened but it looks like I accidentally made my reservation for July 3rd through the 5th instead of June 19th through the 21st. When I got to the hotel and he had told me about my mistake I went ahead and booked the room anyways for the 19th to the , I ended up having to pay full price for both the days with no discount applied. I was staying at this more expensive hotel downtown because with hotels.com I had received a free night stay so it was worth staying at a more expensive hotel. I had spoke to front desk clerk about canceling and getting refunded for the July 3rd through the 5th I had told him I booked it through hotels.com he said that shouldn't be an issue on ten home that week and called hotels.com they tried for two days to try to get a hold of the motel to see about canceling my reservation once they did get through to the hotel the hotel refused to cancel my reservation hotels.com was nice enough togive me another free night. ivwill never stay there again, the room was disgusting the floorwas so dirty I had to take a wet towel and actually mop, if you shut off the lights at night you shut off the TV the shower head in the shower would not stay clipped so you had to hold the handle the whole time there was toothpaste on the wall in the bathroom.

Staff very nice, maids…breakfast personnel all courteous

Great location, a quick walk to shops and restaurants. Staff was very friendly and rooms were great.

1) I must know where your decorator puchased the Great Dane statues. 2) Housekeeping should not knock on the door 45 minutes before checkout time, when guests are trying to get ready to leave. 3) Room access cards should not be disabled 45 minutes prior to checkout time, when guests still need it for accessing the parking deck.

Location was exceptional to capital, food and leisure.

Really enjoyed this hotel. Nicely convenient to shops n dining. Really enjoyed the room as well. Nice 6th floor bar! Will definitely come back here.

Very nice hotel, good location, nice view, rooftop bar, friendly staff, mostly clean and updated, comfortable bed. Disliked- no microwave in room (but they do have one in lobby to use), no free breakfast, attention to detail when cleaning- floor didnt look mopped and walls need cleaning in bathroom, shampoo/conditiiner not good.

It was close to my entertainment I had planned

I booked thru Expedia for cheaper rate. Was given a handicapped accessible room. Nice hotel except a disappointing trick. Not pleased. Service acceptable but not “warm”. Will rethink hotel on next trip to DSM

Very modern and convenient downtown accommodations; staff member who completed check-in not so friendly.