Worst experience - do not book. We made the mistake of booking “luxury suites” for over $400 /night. When we arrived, the first night, we got forced into this attic like room with tiny stairs to get to the bedroom. The worst was the bathroom which had a horrendous sewer drainage smell that came into the bedroom, as there was no door for the bathroom. We had to sleep with our N95 masks on but still threw up twice with the waves of awful sewer smell. When we checked out, the manager, Vincenzo agreed to a partial refund, but couldn't do it there - due to hotels.com. Hotels.com called him on our behalf, and he flat out lied and refused it. Horrible experience and unethical.

Very nice place

This was a beautiful hotel with super helpful staff. The bedding and pillows were luxurious. The rooms were artistically decorated. I loved the courtyard where we had a delicious breakfast with attentive staff. I would not hesitate to recommend to all my friends.

Great location, convenient, nice walk to main pedestrian areas. Street a little noisy but not unbearable. Room smallish but nicely furnished, very tasteful. Great bed.

I could easily recommend this hotel to my friends

very welcoming

We stayed 2 nights at Casa Nostra. It has a cool vibe and is very nicely renovated, near Capo market. The staff, including the two Andrea's who manage the front desk, and the restaurant manager were delightful and helpful. We had a few issues with our room on check-in, and were upgraded to another room. Comfortable large bed, and nice big bathroom. Tea and coffee making facility in the room was much appreciated. There is paid parking nearby, but not open all day on Sundays. We managed, with the assistance of the front desk, to find a spot outside the hotel fortunately! It is easily walkable to most of the key sites in Palermo. The breakfast was wonderful. Plenty of choice, and very high quality. We didn't get a chance to eat at the hotel restaurant, but imagine the standard of food to be equally as high. Grazie mille Casa Nostra, for a really enjoyable stay. Would definitely stay here again.

Wonderful service, great room, the parking is a bit far, would recommend arriving without vehicle - no need for it, it’s central city. Very nice representative