Everyone was nice. We had a late check in at midnight. They had someone meet us and get us checked into the hotel. Made sure we had everything we needed.

Excellent staff and location, easy walk to beach, food and Collins & Ocean Ave fun. Classy and low-key, with staff to match. Great base for enjoying SoBe and MB overall, and close to the causeway when its time to depart. Flashy resorts all around, but sometimes you prefer chill comfort and convenience to support exploration - this is that place. Restaurant on 1st floor is superb

Terrible / offensive / rude staff

Wonderful hotel very close to lots of spots, was able to walk everywhere only issue I had was the hotel look beat up. It definitely needs a upgrade, termites in the room or some kind of bugs other then that it was amazing stay, staff was very very very nice and helpful

Ok for one night

Room was perfect Restaurant on premises was excellent

Quiet. Beautiful room. Not in beach. But easily with in walk. Staff was amazing.

Very nice staff, great location and nice add-ons in minutes of walk, like rooftop pool and the beach .Room is too simple and on the street. Overall was great.

Staff was excellent. Property from outside could use a little work. Room was nice. Ammenities were nice.

Martin was great along with all the other hotel staff

Large rooms but zero services (they don’t even clean the room if you don’t ask) Front desk useless (“I am new here ask at the restaurant”) for any recommendations (did not even know where the beach services for the hotel guests were) Guests are mostly European students and backpackers

Very clean! Only downside was vallet service being slow when it cost $50 per day.

Excellent facilities (free bike rentals and a pool). Incredibly helpful, kind and welcoming staff. Glass of bubbles on check in. Thoroughly enjoyed our stay - would thoroughly recommend.

The hotel is in a great location. One perk we used a few times was complimentary access to the beach club a few blocks away.

Nice and cheap. But very well maintained. Minimalist style. Friendly staff.

Awesome location, very clean and perfect for our one night stay

Arrived early and staff was friendly and accommodating to all our needs. Exceptional in providing information on the area and additional amenities. Location was clean and easy to access. Very easy, short walk to the beach. Would highly recommend.

Customer service here was outstanding, Ask for Dylan! We only stayed one night and the room itself was okay, but the service and location could not be beat! Other comments mention not receiving the deposit back. This was not the case for us. We received our deposit immediately upon checkout!

The hotel staff was very friendly and informative about things happening around us.

The view was beautiful. Room was poorly cleaned.

I believe this will be a new favorite spot for me to vacation when I visit Miami. Friendly atmosphere, nice size room, beautiful balcony, walking distance to everything, great staff and location. i didn’t get a chance to try the hotels restaurant and bar but other guest raved that their steak was superb.

There was no chair in the room, could not turn off the light near the bed, could not change tyhe desired temperature, no breakfast available (there was c.offee in the room), no real lobby in the hotel, very often nobody at check-in or at check-out (i.e., no 24-hour service), finally one could watch TV only from the bed!

I will stay again

It was a great location and the staff was wonderful. The room size was minuscule. No closet. Two tiny drawers. There is no place to put your belongings. I would stay again if not for the room size.

Nice. Hotel is small , but nice location and comfortable. Rooms a bit small but nice

Very nice and bright (club) room, enjoyed the balcony. Fantastic staff, special thanks to alejandro.

It appeared to have rooms with a balcony and I was told I was vip I was in a room with no balcony that was what I thought I paid for make sure you request that before paying for there rooms

Oddly situated hotel. Pool was across the street at a different property. Check in was small, cramped and Valet was again, at a different property.

The staff is friendly and helpful. The room is spacious and very clean. The hotel is near the beach and there are pharmacy, supermarket and restaurants around the hotel. However, there was a strange and strong (pungent) bleach smell in the corridor and the room. It is a smell combined of bleach and incense. Very strange. Also, the TV wasn’t working and they are unable to repair it in time (I stayed for 2 nights) - they however provided a refund for this. I was also erroneously double charged but this resolved easily via email. Overall, if there wasn’t the strange smell and the spoiled TV, the stay would be fantastic.

The property is just fine. Updated, super convienent to the main blocks of SOBE. The staff was excellent with addressing customer service inquiries or questions I had. They held our luggage for a couple of hours after checkout. They offer prosecco upon check-in and I really enjoyed their service. The restaurant on site is hard to get into, but they got us in on the first night. The only issue we had with our stay was noise. We stayed the first five days in March and the area was being surveilled throughout the weekend. There was a mobile van unit and multiple cops with lights and sirens going all night. Our dinner the first night offered both a eruo DJ and an incredible amount of sirens and lights just a few feet away. One night, I was woken at 4 a.m. by a street chase. The mobile unit and all of the cops were staged all night long, facing both the restaurant and our room - so we never really got any peace until Monday arrived. Of course- the hotel can't control this situation but it's worth mentioning especially if you are sensory challenged and cannot be near flashing lights. Consider which street you are facing when you book at this hotel. We were on the A1A side.

The Hotel was excellent close to the walking distance to the beach, within walking to many shopping stores, and walking to many wonderful dinning establishments in the area many places to choose from. The staff especially Alejandro was very friendly and courteous and accommodating with allowing for early check in. I would definitely recommend this Hotel!!!

Our room was not ready till about 45mins after check in. And our tv did not work