New and updated and clean. Quiet and good location. Need blackout blinds.

Clean / Newer

The best suite I have stayed in for this type of property they have thought of everything for an overnight stay or if you are on the road for work Great job guys. Thanks

Nice clean rooms; large place (free continental breakfast a bonus). Perfect for your stay in the Hamilton area

No parking. Sports bar across the way used all of the hotel parking every night

The worst thing is severe water restrictions in bath room Faucet and shower as if they are going through a famine 👎👎😢😢 The irony is —-every where else the water pressure was good except in most essential places the lowly faucet😂😂

Very comfortable bed and a terrific free breakfast

Friendly staff. Good breakfast options. They always have variety of fruits.

Great shower, great layout, called to see if we needed anything.

Great facility and staff

We have stayed at a few Town Place Suites in both US and Canada; it is the cleanness one with the best breakfast.

Convenient location.

I've stayed here before and have always had a good experience except for this time. The service was great; however, the cleaner was slacking this time. The floor in my room was sticky, I had to keep my shoes on, the sink wouldn't drain and there was hair hanging from the towel rack. Not impressed.

Horrible breakfast all mostly fatty foods only fresh fruit were banana and apple No accommodation for any dairy or gluten issues Room was fine Too many kids and babies crying especially in breakfast room

Good location too was small but clean. Decent breakfast also.

The staff was extremely helpful and great to deal with

Staff were great

Hotel is lovely - staff friendly. However, location is terrible. Behind a Shoeless Joe's restaurant with shared parking lot and room views are of parking lots (mine faced an auto garage). Served my purpose (near hospitals in Hamilton) but not a great area if you're looking for a nice place with nice views. Inside of hotel - great. Outside - nope.

Very clean, staff were friendly and helpful.

Fantastic! Everyone was so friendly. Room and bed was great

Friendly and comfortable. Great work space for business. Spacious rooms. A mediocre (but free) breakfast. Generally nicer, cleaner, more modern and lower cost rooms than the comparable Mariott Courtyard across the street.

The lady working the desk was lovely

Great Stay

Full kitchen

Very clean, comfortable bed, a nice breakfast

Would definitely stay here, again.

The hotel was great. I loved the kitchen in the room and the room was very nice and clean.

Liked the size and layout of our room. The kitchen are was clean and well equipped if you were planning to stay for a few days and needed to prepare some light meals. The main areas around the reception and breakfast area were very clean as well. Although we left before breakfast when we were checking out the buffet was already stocked for early morning travellers. Staff was very efficient and polite.

Excellent check in

My favourite hotel when I stay there I really enjoy it and their bed is so comfy just the prizes little bit too much

The hotel beds are very comfortable. The rooms are spacious and great for couples and families. The hotel itself is very organized and clean. The pool is very accessible and has ready available towels and a clean pool area. My kids loved it. Thanks

Stayed for 6 nights with no service to the room. Told the front desk who said it would be done while I was gone for the day. Came back at 10:00 pm and you guessed it. Nothing had been done. Went to the front desk and told the same person who had promised it would be done. He said No Way. When they looked into it they said they just forgot. They did offer to do it in a half hour, but I was checking out the next day - so really what would be the point. I just gathered all the garbage up and towels. You can Imagine the pile after 6 days at a hotel where there is breakfast and all day, coffee, and tea They did offer a tray of snacks, but I wasn’t sure what I could do with them since I was leaving the next day Maybe this was my fault for not telling them earlier that they hadn’t cleaned the room