Good service

Bathroom looked dirty (mirrors,sink, toilet). Pool side chairs had mold.

Costumer services is not the best, the front desk lady was very rude.

Such a beautiful property and great service

Going through an exterior remodel. Rooms needed updating, specifically the bathrooms. Staff could be more specific when explaining the benefits of the property. Great restaurants within walking distance, all inclusive not needed. Beaches around the property were excellent. With all that said I do recommend a stay here.

While it’s clear that the hotel’s best years have passed (visible notably in the rooms), it still was a great choice for our family of three. Our small daughter enjoyed the multiple swimming pools and we really liked the beach club. The hotel staff were always friendly and welcoming. The food at the buffet restaurants was actually decent and always included vegetarian and sometimes even vegan options.

Nothing would not stay again

My only issue with this hotel is that it has everything to be even greater if they updated Furniture, fixtures, and equipment, but the attention was exceptional.

Food variety was little

Great location! The biggest complaint we have is that the beds are like sleeping on plywood! We finished our holiday exhausted from lack of sleep due to the beds being uncomfortable. As such will not stay there again.

Location is great!!! However, the room decorations including bed sheets and window curtains are updated. The shower floor edges had mold. Not worth the amount I paid.

the property is old and very expensive.

It's a beautiful place, it has a sea view, I didn't like the hotel doesn't have elevator and or ramps

The hotel is convenient located to restaurants and it has a nice sunset view. The staff was very friendly and happy to help. The actual rooms were not that nice for the price you are paying. We asked to change rooms because the first room had its shower full of blood.

Very nice hotel with everything you need to have a great time

The hotel location is amazing. Food was exceptional and service was very friendly. We will definitively visit again!

Overall I really enjoyed my stay at Posada Real, my only complaint was the food options. I chose to pay for the all inclusive package, but in retrospect I would’ve opted to just have a room and pay for meals out in the city. The only meal of the day I enjoyed at the hotel was breakfast, and even that wasn’t amazing. The facilities are a bit dated, if you’re looking for resorts like in Cabo or Cancun this isn’t it, however, it is air conditioned and you do get access to two quality swimming pools and a pool for kids. The views of the Pacific Ocean were fantastic at this location. Long story short, this IS NOT a luxury resort if you’re used to Cabo or Cancun, but it is a great stay and comes recommended highly by me.

The pool

The hotel had a power and water outrage, waited there for 4 hours and no solution was given. They told us to call expedia for a refund which also didnt happen since the hotel refused to pay expedia… we ended up getting another hotel. Overall the hotel was nice the problem here is we couldnt even shower and nothing was offered to compensate it.

Staff was very polite and friendly. The rooms were not in good condition and require refurbishment. The food was very good as well as the drinks. We enjoyed our stay and had a nice time.

The priority is to damage old and dirty, one off my rooms was completely dirty with dead bugs all over the room with a unpleasant odor, The food was terrible oriental diner for 6 almost $3,000.00 pesos 2 of us only eat couple whole fruit, Bad food, breakfast was ok but to many bugs all over. For 3 nights 3 rooms I spend almos $2,000.00 Dollars $34,000.00 pesos, Definitely not worth it.

The hotel is great rustic but the personal were kind of rude

Great hotel. Nice and clean. Staff were helpful and nice. Would definitely go back

Very low quality beds, room was terrible, requested a king size bed, staff didn’t help, there was water leakage in bathroom, staff didn’t repaired, very poor customer service.

The coco beach club access and transportation to and from was very good. Service was attentive. Lobby and surrounding areas are clean and serviced well. Pool is very clean and big. Rooms need updating beds not very comfortable. TV's have limited channels and don't work.

The hotel was overall okay. The food was very average and the room once we got there was not thoroughly clean. There were hairs in the shower and all over the bathroom. Staff was friendly.

Thank you Rafael (bartender) for your kind service!

Overall, the property is ok. It was deceptive to find out that there is not such thing as 3 restaurants options on site. There was one at the hotel where they serve breakfast and dinner. The second one was the beach club were they served lunch. The food options were limited since they mostly served buffet, or they had a 5 items menu for snacks. It also surprised me that they had unwritten rules regarding beach towels. They only mentioned you had to pay for them if they weren’t returned. There was a time when we asked for a change, since we were caught by the rain and they said you can only have a dry and clean one per day. The next day we were given a tone by the receptionist because we should have returned our towels at night, when nobody had said that before.

The morning beach view from our was room was awsome! The weather was hot & humid during our stay so the A/C in the room was on point. The breakfast was good and the staff was great.

Access to the beach would have been great

This was a last minute booking as our previous accommodations were no longer available after flight cancellations and rescheduling. We didn’t expect much except for decent and clean rooms and a friendly staff, this place had none of that. The rooms were dingy, the staff could care less about anything or anyone. We tried booking an excursion to the National park through the hotel and they waited until last minute to cancel it on us because there weren’t enough people going leaving us with no time to book another outing elsewhere. The only saving grace is the beach which is quiet and private, otherwise I couldn’t recommend this place less.

Pricy not well kept, would not recommend