Expedia you should cut ties with Red Roof Inn, i didnt get to stay, there computer system was down, i had every thing on my phone, room and complete price of room and would pay cash, they wouldnt give me a room, 3.5 hrs driving ,no hotels in Columbia Mo availability it was Mizzou college graduation, so i left, didnt get to see my granddaughter graduate, cried all the way home.

Had a great time

Stay away! The best thing for this establishment would be for it to shut down so other people don't have to experience. I paid $320.00 for one night, the whole time there worrying if I was being bitten by bedbugs or end up with a foot disease from the shower. I dry my dog off with cleaner towels then what was given to us, the bed sheets and blankets were stained, I literally wore my socks in the shower. There were stains on the walls, bathroom door, that I could not identify. The electric outlet didn't work at the sink basin, the shampoo that was provided was empty...I could go on and on. At several points in the night, we had people at our door asking for money and cigarettes. My husband didn't sleep as he was afraid our car was going to be tampered with. What was supposed to be an amazing time in Columbia celebrating my son's graduation was very much ruined by the extreme conditions at this establishment.

I would rather sleep under a bridge!

This place was absolutely disgusting! Nothing like the pictures! And the MANAGER refused to give me a refund for a used night. The bathtub has rust, dirt and mold in it. The bedding was dirty. The walls were black from smoke and filth. We booked a NON SMOKING ROOM! They charged my account before we ever even arrived and checked in. This place needs to be shut down.

Awful!!

The smoke alarm battery was chirping. The phone didn't work. There was dried toothpaste all over the faucet handles. Some kind of brown liquid was dried on the bathroom door. There was a dead fly in the window. Trash outside the door on the sidewalk. The floor was dirty. The sheets and bed spreads were stained. A guy was right outside mowing and weed eating at 8:00 pm, but the worst thing is bed bugs. Also, I asked for a non smoking room. The one we got was saturated with cigarette smoke and my daughter is highly allergic. We asked for another room but was told that there were non available. We were only there about an hour but the phone and smoke alarm were never repaired by maintenance like the girl at the front desk told us they would be. The smoke alarm is a safety hazard. The bed bugs despicable.

This property was disgusting. The bathroom had not been cleaned, and it looked like the sheets had not been changed on the bed. I did not stay because the door wouldn’t shut all of the way and they refused to refund any of my money. While I was at the front desk a gentleman came in with pictures of how dirty his room was as well. DO NOT STAY HERE!!!

I checked in, and they did not have any record of my reservation, they try to give me a smoking room. I didn’t even know hotel still have smoking rooms? And then they required a $60 deposit cash only, which I thought was very odd. I ended up leaving before the first night there.

The start of this was a disaster as there is not deposit information online and they said i owe a $60 deposit cash so i told them i dont have cash then they said it would be over card. Then 5 minutes later they said i didnt owe anything. I heard one of the guys say over the phone the deposit was then $100. The room was good but they get a low rating for lying to me and then trying to charge more for the next person.

Roaches, stains on the blankets, bathroom light not working at all.

Not wheel chair friendly. Hot water at sink didn't work. Bugs

It’s a fine room for the price. I have no complaints.

This place is horrible. Should not be in business. I didn’t end up checking in or staying here.

I did NOT stay ! After trying to check in the front desk staff was very rude. Refused to allow me to check in a little early unless I paid another $40. The condition of the property and the office was terrible so not worth even trying to stay there. I’m out the money and had to find another hotel after her being very rude.

Required a $100 cash deposit upon arrival. Room was NOT clean. Sheets had NOT been changed. Something splattered all over bathroom door. Microwave dirty. Mold on ceiling. Fast food trash and mini liquor bottles in nightstand drawer. Cigarette ashes and chewed gum (?) in dresser, and our room was supposed to be NON-SMOKING. All office help said was “Sorry about that”.

Firstly we always stay at a Red Roof Inn. I have never had an experience like we did for this stay. Firstly the smoke detector was broken and hanging from the wall by wires. Secondly to use the microwave I had to unplug the refrigerator. Thirdly the TV remote did not work. I am handicapped, (and I booked a handicap room) if I'd been there without my husband I would have been out of luck. My husband and reported these issues and our concerns seemed to be ignored. Finally, my husband asked for fresh towels and we were given towels that weren't even folded, which caused us to speculate that they weren't clean. Worst Red Roof experience we have ever had!

This s a rat pit, non smoking room had Ashes everywhere, floors muddy, drug needle in bathroom poor service

Cable did not work, WiFi did not wot, awake all night because of very loud police interaction with guest a couple doors down. Bed is terrible, Pillows are tiny. Overall worst room and experience I’ve had in decades. Will be posting bad reviews anywhere I can

They had no rooms for us. Fire inspection shut much of the place down.

They didn't have a room for us

I would like my money refunded since the hotel is really disgusting and a lot of people live on the street. That really made me fear for my life. Really very insecure and dirty in all its places

Awful experience

Filthy rooms

Stool on three of the towels and washcloths beds were not clean was toilet paper in the toilet exchanged room twice and the others were worst do not atay at this hotel!!!!!

Room was super hot. I turned off the heat and the ac unit didn’t work, windows don’t opens. Tv didn’t work only one channel would come through. Saw two cockroaches. Floors, mirrors were dirt. Beds had hair in the sheets.

The only reason I stayed here was because I couldn’t remember which hotel I stayed at during my last trip. The Red Roof was a dump. The room was dirty and it seemed like the bare minimum was done to actually clean the room. The mirror had toothpaste stains on it, the bed comforter had stains, and when I took my socks off, it appeared as though I had walked through a floor full of dog hair. There was also some kind of loudspeaker that went off about every hour all night, so I didn’t sleep worth a darn. Thankfully, I remembered where I previously stayed for the next time I have to travel through. I guess I got what I paid for.

Property needed a bit of facelift. Reception area not well kept. Lack of attention to detail.

Roaches the room was not cleaned very dirty

Towels were filthy, lights were missing, TV in room was left on when arriving and needed to acquire a new remote to turn it off. Check in was exceptionally slow given that everything was prepaid (over 10 minutes from when my ID was given).

Room smell, lights not working, loud people in parking lot until midnight, no coffee in the morning 5:00 AM.

Should be condemned. Rotted wood. Bio-stains on walls and door frames. Vomit and piled up trash outside our door. Filthy towels and bed linens. I left two nights early in hopes Expedia might do the right thing and refund my last two nights as I booked a different place for the rest of our stay- a place that was fit for human lodging. This location should not remain open. I embarrassed for Expedia for allowing this place to be booked through their app. Sadly, I’m sure this review will not make a difference. You got paid, and that’s likely all that really matters.