We only stayed here one night, so we didn't get to explore it much. It has a really pretty lobby and community areas. Brochure says it has hiking trails outside but it was rainy while we were there. The room was cleaner than most hotels, but price is reflective of that. The bathroom sink water pressure was terrible, at one point just trickling out. Thankfully the shower had good water pressure. I never understand why hotels no longer have bathroom fans, the mirrors and everything in the bathroom steams up and has to be wiped off with a towel after you shower. The lighting in the bathroom was fine, but the lighting at the sink by the bed (weird set up) was not as good. All in all, we would stay here again, but if it was more than a night, we would have complained about the sink water pressure. Plus we aren't rich so we couldn't afford to stay more than one night anyway.

Amazing views of the lake! Overall a pleasant stay, however, bar service and food quality need attention to detail.

I was very good quite and very nice place both location and property

Perfect for a spa weekend with all of the amenities and plenty of dining options, but the rooms are terribly outdated.

Wonderful!!!

$52 breakfast was cold and under cooked. House keeping never came to straighten our room. Had to find housekeeping just to get some coffee for the next day. Room was not what we had paid for. Front desk was not helpful when we made inquiries.

There wasn’t cleaning room service in the three days we stayed. The hotel need to do some maintenance cause we find the furniture an flooring a bit old. We asked for the anniversary upgrade combo but by the time we arrived to the room, berrys were already rotten so we couldn’t eat any, we just enjoyed the wine. The plate with the rotten food remained al the days of our stay because we didn’t have any cleaning service at all. We end up thinking about it was a expensive fee for the service that we got.

This is not a cheap hotel. It’s supposed to be a luxury hotel and spa sitting along Table Rock Lake. It’s a place for romantic getaways, family stays, business conferences and nice weekends. At $300+ a night, one would expect the room to be clean and serviced (beds made/refreshed or, at the very least, new towels). That did not happen during our stay. One would also expect the outdoor hot tub, closed for many months, to eventually be repaired. We were told the outdoor pool was heated. It was not! The indoor pool was just okay. The indoor hot tub only had a few working jets and much of the pool’s lining was cracked and crumbling. I wouldn’t have minded so much if we were at a Holiday Inn. But we chose to stay at the Chateau for a reason. In need a massive update and several repairs, I would say the Chateau no longer lives up to its name.

The hotel reminds me of an old Embassy Suites. Our window siding was broke and covered up with tape.

The Hotel scenery was beautiful IF you book a room with a lake view. I booked a “mountain” view room and it was disappointing. It overlooked an old large/noisy roof with a “rock” in the distance. When I asked to change to a lake view it was stunning….until check out and was charged a significant difference. The rooms and interior are dated. The bed was comfortable and the bellmen were amazing even with the room change. I would stay there again with only booking a lake view room and knowing the price.

Our room was beautiful. The bed was so comfortable. The view was awesome

Was just what we wanted.

Chase at the front desk was absolutely the best Made our stay so enjoyable

We checked in, room was beautiful. Went to the outdoor pool which was so relaxing with towels available and good music. Went to dinner and their food and service were amazing. The balcony was so nice in our room. Bed was so comfortable. Nice place to unwind ❤️

Room was kind of expensive as it was but then you had to pay extra for everything else like $30 for breakfast seven dollars for a bottle of water

Everything was great.

I booked the Chateau for my birthday weekend and was looking forward to staying there for the first time. It is located in such a beautiful location but sadly the outside beauty did not match the inside. My room was located on the 9th floor and was surprised to find an ugly outside view of the roof. The room had mold in the bathroom and the air filter had not been changed since November of 2022. We alerted the front desk and showed them photographs. They did not seem to be bothered by it. At checkout, I gave them a chance to do something about my unsatisfactory stay and the only thing they did was take 20 dollars off for parking. There was no apology. Just makes me sad about customer service these days. My advice is to not be fooled by the fancy name or location. The hotel is in disrepair and is understaffed. Would not recommend to stay there, even if you think you are getting a good rate.

Beautiful resort! Really loved the pool and the scenery.

The charged me twice for my room. I have called, left a voicemail, and emailed. It has been two weeks and no one has responded. Very poor customer service. Plus they charge a resort fee and for parking. Not worth the high rate. Other options are better in the Branson area.

This is a great great property and grew up coming here as a child. I have so many great memories of this place. As an adult, I still absolutely love this property however I would like to see them do some much needed upgrades with fixtures, beds etc. that would be the only improvement I think this place needs. Will stay again!

Staff was attentive and welcoming. Room was nice. Chateau Grille dinner was excellent.

Very nice hotel in a great location.

My wife and i loved the area and the scenery it was beautiful there. The view of the lake from the 7th floor balcony was amazing. The breakfast was great and the staff at the hotel restaurant was so very nice and helpful

Every thing was excellent the staff was very friendly and very helpful especially the guys at valet parking !!

The Rooms are outdated, but we kind of expected it. Balcony was really dirty full of spider nets and spiders. We asked that to be cleaned, however noting was cleaned. One night the balcony was left open by the housekeeping and when we came back it was full of mosquitos. We had to change our room. Pool was not in the best shape and had no towels what it took a couple of calls and more than 1 hour to get some. Breakfast had a big line to be seated. The location is really nice, however it really needs better cleaning, better service and good updates.

We only had one chair on our balcony to look at the view of the lake. We would have preferred to both have chairs.

Friendly staff, easy check in, beautiful facility, excellent food in the Chateau Grill, delicious coffee & treats in the coffe/ice cream shop, gorgeous views, peaceful ambiance in the lobby/atrium. We love everything about this place.

This was our first time to stay at the property but we will definitely be returning! It was stunning to say the least when you walk inside the chateau and see waterfalls and trees and vegetation and then to encounter the pool and pickle ball courts outside was icing on the cake. The food service areas looked fabulous even though we chose to eat off-site most of the time we were there. It is close to everything, but the area is safe and quiet and parking was easy!

Great stay! We had a great time at this beautiful property! All staff is very professional and courteous. We stayed at a lake view king room and it was amazing. View was stunning, room was spacious and clean. Lots of dining options. Great drinks at the bar. We can’t wait to come back!

The stay was one of the best we have ever enjoyed. We will be back for many more visits.

The only thing i was disappointed in was when we first got there, the trash in the bathroom had not been changed out abd there was a dirty tampon in it. But we asked housekeeping to change it and they did. Also when i looked at my receipt after leaving, i saw they charged us $10 for two days for bottled water and we didnt drink any bottled water

Was really awesome everything was great