What an amazing experience! The staff were exceptional, attentive and so willing to help. The hotel was beautiful, clean, and the 24 hour cafe was a bonus.If I ever visit NY again, I will definitely book a room at Casablanca again.

Great position for exploring New York City. Staff couldn’t do enough for you. Would highly recommend.

The Casablanca Hotel stay was lovely. From start to finish the staff were so very, very welcoming and accommodating. Nothing was too much trouble and they always had a smile for you. The rooms were clean and had all that you needed. Floor 2 was perfect for getting a warm drink or a cold water along with pastries and fruit which were included as part of your stay and continued after checkout on the day of departure. I would definitely recommend staying at this lovely, quirky Moroccan themed hotel. So retro, but had all the modern comforts needed. If we are ever back in NYC we will definitely be booking back here again. We enjoyed our stay immensely!!!!

Was very clean,staff was excellent, location was perfect. There was no refrigerator in the room and no exhaust fan in the bathroom. Decor was very nostalgic/ quaint.

Very close to Times Square !

Best stay and location right in the heart of the city

The facility was great. It was exceptionally clean. The cleanest hotel that I have stayed in for a long time. Everything was in good working order. My only complaint was the television service. They have thousands of channels available and you can pull them up with the tv guide on the remote. However, who wants to look through 3000 stations to find CNN. I asked several gentleman at the front desk about the number for some basic news channels and they didn’t have a clue. I finally gave up and just watched the BBC because it took too long to get through all the 3000 channels. Rick’s Cafe was a nice touch. The continental breakfast was mediocre but it was nice to be able to get coffee, tea and fruit 24/7. I would definitely stay here again.

Great location and the staff eere top shelf

The employees were very attentive and made us feel comfortable from the moment we checked in. The hotel was in a great spot making it easy to maneuver through Times Square by foot. The room was beautiful and cozy.

Gorgeous hotel with "old-school" look and feel. The location just adjacent to Times Square made it super convenient to get to shows and the subway. The staff was incredibly nice. The breakfast and coffee were amazing!

Luis at the front desk was amazing!!! Everything and anything I needed, he went above and beyond!! The room was gorgeous and the morning crew was so helpful! Thank you for a great stay!

It felt like home.

This is an excellent small hotel in a very convenient location for theater. The staff is outstanding and the 2nd floor lounge with 24 hour coffee/beverage and snack service is lovely as is the Continental breakfast with very generous hours (7 to 10:30).

This was an unexpectedly wonderful boutique hotel on Times Square.

I love the Casablanca and I love the staff! They are always so helpful and want to make sure that you enjoy your trip. Definitely recommend!

All the staff here were absolutely amazing! There was a doorman that held the door for us everytime we walked in and the front lobby staff greeted us everytime we came through the lobby as well. There is a lounge area open 24/7 with coffee, tea, fruit and snacks and a lovely little breakfast. The staff there is also incredibly friendly and ready to help. The hotel itself is absolutely adorable, a throw back boutique with mansion like decor. The room was cozy and comfortable, and the bed was sufficient as well. The location is hard to beat as we were one block off time square, yet it wasn’t noisy at all. I was looking for a hotel close to The Minskoff theater as that’s the show we were attending and this hotel is a block and a half away from it. It’s smack dab in the middle of many restaurants, 2 blocks from 5th street shops and not a bad walk to Central Park. Next time we’re in NYC we will definitely be staying here!

Great location, good value, terrific service. Only downside was snacks are advertised 24 hours in Rick's Cafe, but the snacks were essentially non-existent; not a major negative, but if you're going to tout that, provide it, please.

The staff are very accomodating... The home, sorry Hotel, itself is just as charming as it was 20 years ago when I would frequent it. The rooms are so charming , cozy and clean and well done. This is Times Square in Manhattan. The minute you walk out of the front door and gonright, you realize that instantly. The 2nd floor Ricks Cafe' is so gentle and soothing and calms you before you go out into the world. Prices are quite reasonable. Charm flows everywhere. The staff is stunningly attentive.

This was our second stay. We love the proximity to the theatres and the hotel staff who really do everything they can to make the stay as stress-free and as smooth as possible. Everyone is completely gracious and no request is beyond their scope. We will be back!

The Casablanca Hotel was such a lovely experience and quiet escape from the always crowded Time Square around the corner. I was on a business trip and had to book my own hotel while the rest of my company stayed at one of the big but booked up chains. So glad I picked this place due to the good reviews. Instead of queuing for elevators in a big anonymous hotel I enjoyed this more intimate atmosphere that reminded me on an Agatha Christie movie setting. Cute clean rooms, 24/7 snacks and refreshment, fast internet and the most friendly staff. Would definitely come here again.

Hands down best property weve ever stayed at. Staff was welcoming and friendly. We were sad to leave

Lovely Casablanca themed hotel! Service by all was prompt, friendly and helpful. Ricks Cafe on the 2nd floor is amazing! Large space with large metal statues of wild cats, bamboo chairs, beautifully appointed. Complimentary light breakfast very nice and well attended. Free cold water available and snacks available 24/7. Delightful space. The hotel has an Italian restaurant right next door on one side and Broadway Diner on the other! So convenient and great food at both. Hotel is located right in the center near Broadway. For next NYC trip I will stay here! Met museum a few min a way.

We had a wonderful stay. The entire staff was exceptionally attentive and dedicated to meeting our needs. We will definitely be back!

Perfect except for the cooking smells from the next door restaurant.

We booked the hotel, because it’s a short walk to the theater. The check in was smooth, the 24 hour snack bar was convenient, especially after the early check in and late night after the play. Everyone was friendly, and we felt safe. We forget that we are in the middle of the Times Square, because it’s so quiet. We will definitely return.

Staff were wonderful!!! So gracious and accommodating… the breakfast was lovely and real espresso available 24 hours a day. Location perfect to get around the city easily and get to Broadway shows. Will definitely visit again

Staff very friendly and welcoming. Rooms were clean. Shower head needs updating but, overall a very goid experience. Would not hesitate to stay here again .

This hotel is highly recommended, we have stayed before COVID. At the present (after COVID), they do not have the service of Wines and Cheeses in the evening, very disappointing...

We’ve stayed here often as the staff are excellent. The rooms are perfect for a couple and we enjoy the proximity to all that Broadway and Times Square offer. Great Italian restaurant right downstairs. Demolition across the street at night resulted in less sleep/rest than we would have liked but that was no fault of the hotel. Would definitely stay here again!

The staff are absolutely fabulous, did not run across a single one that was not friendly. Located right off of time square and is easy walking distance to some of our favorite places. Would definitely stay again.

Very close to Times Square- like could throw a rock close but very quiet! The staff were all so friendly! They went out of their way to make you feel welcome & special. Next door to Tony’s which is fantastic as well! Loved this hotel! Highly recommend!

Great environment. Loved the convenience and staff outstanding.