This Hotel has been updated in the past few years and is very nice. It’s downtown so conveniently located. The room overlooked the courtyard/ pool area which was quite lovely. If I’m back in town I will stay again

Room phone didn’t work. I received a room upgrade email after check out. The restaurant was great but I had to use my personal phone to order. Dated. Water walkway was dirty.

Great hotel! We checked in around 8:30 so everything was closed or about to close by the time we dropped our things off! Great place though!

Front desk Check in was great. Breakfast menu was very lacking with only 4 selections, basically pre-made items.But we know better and local restaurants were very close for full breakfast.

We were there for a WarBride reunion – so most of us were well over the age of 60. Into Many have mobility issues. The banquet rooms were on the third floor. The pet friendly room was on the first floor. Only one of our guests had a pet yet most of us were placed on the first floor. I have nothing against animals – I am a pet owner myself, but to have the privilege of listening to a dog barking and yapping all night long that was three doors down from our room is not my idea of having a good sleep There was also a teenage hockey team In town for a tournament at the hotel. Many of them were on the third floor. There Hockey bags full of gear were so big that only two at a time could get into the elevators. So when you often had a traffic jam at the elevators with everybody trying to get up to the third floor– the WarBride guests for the banquet rooms and the hockey players for their rooms . Considering the kids used the pool while we were doing our thing at the reunion I think it would’ve made sense to have the kids on the main floor so they wouldn’t have to worry about the elevators and their hockey bags and put the guests with mobility issues up on the third floor, so they just had to walk down the hallway to the banquet rooms. The hallways were exceptionally narrow, and the elevators were really small The staff at the front desk were absolutely amazing. The food and the service we got at our banquets were absolutely fabulous so all in all it was a good weekend.

Very friendly and efficient staff. Very convenient.

Consistently Nice, clean & friendly!

Friendly service with hotel personnel at check in. Invited us to join rewards or call direct for a whl rate. Will be our go to spot when coming to see the Lethbridge Hurricanes.