Good Experience!!

Great

The room was clean but the pillow case had a stain.

Just ok

Our first room smelt like a basement! It was musty and muggy and gross. The bedding all felt wet too. There was mold in the shower. We got moved to a new room that was a little better. Definitely not worth the price we paid. We only stayed one night on our way to our vacation.

Breakfast included didnt have healthy choices. The food look old.

Good Service

The pool was disgustingly dirty..and obviously closed. Stay was for a softball tournament, the guests there for leisure were very open about how they felt about it! Friends of ours moved hotels as their room was completely dirty and musty/moldy smelling...our room was decent and slept some...difficult though with the traim that passes often. Also, we booked a 2 queen room...there were 2 sets of towels, and when asking for more, the desk clerk was less than pleasant since we were interrupting her face time sesh!! Place served the purpose as we were barely there and exhausted when at the hotel, but will NOT be staying again!

We liked the fact the room was not hot when we got there

The room and facilities are very nice. Location super convenient to I-20 with lots of shopping and dining options. Also a considerable amount of traffic.

Excellent

Our bathroom didnt work.

Great beds

Okay

Elevator was broke down and while walking in my room i got a wad of hair stuck on my foot. Very gross.

I would rate this property a 0 if I could. Our room looked NOTHING like the online pictures! It was very run down, no tub, just a standing shower with the faucet facing towards the shower curtain so it made a huge water mess. The bed was hard as a rock, the whole hotel wreaked of cigarettes when you walked through the door. We were calling it the DISCOMFORT INN because it was so bad. Good thing we only were in the room for a couple hours. We came to check in & drop our bags and nobody was at the counter working. I waited a few minutes and then staff returned and was complaining about another guest stating “folks want to try me today. I’m going to kick them out and charge them the $250 fee”. Was not a very professional way to greet guests.

The room had mold, no trash cans. It smelled moldy.

Property is fine.

The shower

Close to eating places and close to Casios

When I arrived there was a problem with my booking and it had not been sent to the correct email address for the Hotel. The front desk clerk was the sweetest most patient person in helping me get the situation taken care of. She got me the information for who to call and made sure I was taken care of. Awesome staff even the night clerk was extremely friendly and every time I enter I was greeted. I wish every hotel worker could see how these two ladies worked. They took their jobs seriously and with pride. The facility itself might not have been the greatest and may be in need of a few repairs but if the service remains this good I will stay here again.

Very old and not like the pictures presented.

🙏🙏

Service was amazing but my room was horrible. I understand old and outdated but the smell was terrible! Smelled like mildew and the room was extremely stuffy.

Like wasy access abs parking.

My stay was good. Friendly staff, the room was clean and the breakfast was good too.

We tried checking in at 5:30pm and I was told my room wasn’t cleaned yet and had to wait. Other than that the room was clean and quiet minus the several train horns.

Pool was disgusting

Excellent place to stay conveniently located close to food and shopping.

Would not allow me to choose a room on the second floor, because I booked third party. No extra towells, blankets, or pillows. Housekeeping tried to enter my room twice without knocking, before. check out time. Breasfast was decent, but room was way overpriced.

it was fine for the price. what I expected.

The hotel itself was average. The pool was cloudy and smelled bad. A huge turn off was arriving and finding that one of the comforters was dirty, and the other had holes in it. The staff was extremely friendly. That is only reason I do not rate this hotel with two stars. Breakfast was good and again, staff member tending to the breakfast area was very friendly and ready to help. However, I have young children, so the pool was a major factor for us during the summer, so we won't be returning here. The comforters were changed out, no problem and we did complain about the pool, but they seemed to think it was clean per Expedia's conversation with them. It was not, not remotely close or sanitary.