Great location to trains. Cozy room with no view nor AC, but hotel offered a fan to help dry the sweat . Staff was very helpful and location could not have been more convenient to trains

The hotel was nice, rooms are decent. The building had lots of construction which waz annoying bc there was constant noise and no consideration for people who might want to sleep late. I was unlucky to get a room by the elevator/stairs so people are rude and loud. Also was a little upon arrival i was enformed that i had breakfast included in my stay. I missed two days. That was unfortunate. Overall close to station and walking around. Those are the perks.

The staff was outstanding. Very helpful and professional. Our room was too warm and the thermostat had fallen off the wall so no adjustments could be made. Open g the window led to a lot of street and crowd noise. The location was perfect.

Tour oriented hotel across from train station. Excellent site to walk or use Swiss transportation. No ac. Staff slow to respond for requests for items. Breakfast just average,

This property is currently under renovation! Why would they even be open!!! I do not want to smell paint in the corridors leading to my room. The main entrance to the hotel is closed due to the renovation. While the rooms are neat and clean, getting to your room is another situation. The floors on level 2 and 3 are covered with taped down paper. There were pieces of sheetrock laying along the hallway walls. This is not an acceptable condition for the price paid. The hotel itself is very conveniently located adjavcent to the train station. There are pros and cons: convenience versus heavy traffic - both pedetrian and vehicular - outside the hotel.

Staff was wonderful and very helpful!

Very good hotel. Limited but good breakfast for 25 CHP.

Convenient location and modern interior

Room was great. 2 min walk from train station and Old Town. Front staff were awesome. A bit noisy with construction, but that stops during silent hours.

Looked like recent remodeling done in very good order. Everything worked perfectly. Loved the instant hot water for the wife’s bath.

Friendly, helpful staff. Room very clean and spacious.

Friendliest and most helpful staff ever!

Excellent property and service but we were under import it would have AC.

Excellent experience on all accounts.

Very clean hotel in a convenient location, breakfast was okay, staff were nice. The only downside - after paying for a Premium Room, we were given a Comfort Room. The size, decor and bed were all signs that we had been given the wrong room. Desk staff at first insisted that I had booked the comfort room. After showing that I had in fact booked a Premium Room they offered a “free upgrade” for three nights out of the four we stayed - the best they could do. If you plan on booking here, make sure you are given what you’ve paid for.

Beausite Zermatt is easily one of the better hotels in Switzerland. The staff are both professional and quite friendly, the property is both clean and gorgeous, and Zermatt the town speaks for itself. I'll be recommending the location to everyone I know.

Good hotel right across the street from the train station. The staff was very friendly and helpful. The room was spare but comfortable. No air conditioning but there was a standing fan in the room. Our room faced the street and it was loud outside on the weekend

Excellent room... Very comfortable... Convenient location

Nice property. Convenient location, good breakfast

Renovated room, at least for my room at new wing. Only drawback i think of is breakfast taste good but very limited choice. Very convenient location as right next to rail station.

Staff was superb, particularly Mr. Nadeem who went out of his way to assist us in every way he can. Excellent location, just beside the train station. Breakfast buffet was good too!

Like location Didn’t like bathroom to small and small tv.

The hotel is in a good location... But that's where it stops.. Room is small, NO ac.. can get very hot on a warm day, no sheets on the bed just a comforter. Very noisy if you open the window. Shower went from hot to cold... Would not recommend this hotel. But location is very good.

Terrible stay in property I wouldn’t recommend any one no air conditioners working stayed for a night couldn’t sleep no wiifii paid 245 franks a night total waste and torcher , when I complained about air conditioner lady at receptionist said open ur windows

Loved the location close to the train station. Made it very easy to tour the city.

The property was in very good condition The service was great

Comfortable and clean. Construction very noisy no ac very pricey for a 3 star hotel

Close to train station and Old Town

Hotels.com needs to verify hotel’s information. It doesn’t have self-help laundry. The staff are ok but definitely not friendly.

The location is great. It is across from the train station with its underground shopping. It is a quick walk to old town and there are lots of good restaurants close.

No A/C not good! But the room is very nice.

Steps away from Train Station, Ferry Boat Station and close to Old Town sightseeing and restaurants. Great breakfast. Comfortable rooms.