Easy to find in the edge of the Cathedral quater, the hotel is modern, clean and comfortable. The bed and pillows get an 8/10, shower 8/10, breakfast 8/10, bar 6/10, reception 9/10, room 7/10. Happy. Would stay here again.

The rooms were far too hot! The radiator wasn’t even turned on-but our level was roasting (level 4).

We had a lovely stay, staff very friendly, hotel lovely and clean. However we were woken at 12.30am but someone banging on our door and pulling on the handle. This woke our 2 young children who were screaming, not knowing what was going on. We rang reception to report this. 10minutes after we rang, someone came up to the person lying on the floor outside our room. The man keptbanging on the walls and a woman came out to him, trying to get him into the room. This was very disturbing to our young children and went on for around 30minutes. When i raisied this at reception at check out, i was told it was a man who was 'bladdered'. i was offered 10% off my next stay! Unfortunately i doubt we will be baack at this hotel. Such a shame

Hotel is in a great location. Close to all areas. Staff are helpful and friendly. General hotel cleanliness and room were very clean. Only negative are the beds. Very firm but also tired mattresses. We asked for another duvet to lay on top of mattress, then it was much more comfortable.

Nice hotel and lovely staff.

Very good basic bathrooms but pleasant and helpful staff thank you

We were asked if we preferred what floor we wanted, said as high as possible. Got a 3rd floor room at the rear with a view of a multistorey carpark. When a questioned reception, very abrupt & said no other room available. As we were staying over 5 nights we were told the room would be servied every other day, which is fine but when we picked up teabags, sugar etc we were looked at as if we were stealing from them, one of the male receptionists physically pulled the trolley closer to him. I

Overall the hotel isn’t bad but I had a very disappointing experience with housekeeping during the stay. They only clean on alternate days (which is fine) but unfortunately I was left with a series of soaking wet/dirty towels one day after cleaning. They’d all been folded and laid out as though they were fresh but after getting out of the shower I discovered they were all wet and used. Incredibly unhygienic and disappointing.

Perfect base for a quick business trip in a convenient part of Belfast for restaurants and bars.

Returning to the hotel in the evening, the staff interrogate you before letting you into the hotel. Not just asking your room number and such, but they actually asked about my relationship with my partner and whether he was staying in the room with me. Treating your customers like potential criminals is not a good way to get repeat business.

The room was very comfortable, and quiet given the location. The staff were very friendly and helpful, and the food in the restaurant was good too. The location isn't the best, but everything was walkable.

Well located, friendly staff.

The staff were very friendly and helplful. One issue: there is no air conditioning. I realize it's Northern Ireland, but we are in a new climate. AC is needed for the hotter months.

Great hotel, fantastic breakfast

Very nice modern hotel. Spacious and comfortable room, decent shower. Bar was nice, breakfast was good. Easy parking very close by. Staff were great with one exception. Lots of great bars and restaurants nearby. Overall a good place to stay.

Very comfortable room

Very enjoyable night At check in we were made very welcome by Megan Very friendly and warm Would definitely stay again

Great location, very polite and helpful staff, clean room and comfortable nights sleep.

Convenient, clean, and super helpful staff!

Great location and perfect for an overnight stay in the city. I would visit more often but hotel prices have increased so much in the past few years

stay was great and location perfect! Requested the executive pack as was only traveling with hand luggage and thought it a great idea for the robe and toiletries etc, however no toiletries in the pack. There were some provide in the bathroom so not an issue. Reception staff very helpful

Clean hotel with a really good breakfast.

I arrived on the late ferry which had been delayed didn't get the hotel till 3am on the 12th, I had booked the room from 11th for 5 nights to find out that they had cancelled my room because I hadn't checked in on the 11th , even although room had been paid and I had called ahead to let them check I would still be able to check in at that time. Spanish Girl on the desk must be new because she couldn't understand the reason, by the time the other lad on the desk took over there was a queue of very tired passenger's with the same issue he advised us the system automatically cancels booking after 2 if you are a no show this is something you need to look especially as there are ferrys and flights coming in at all times

Very friendly and efficient service all round. Large clean room & comfy bed. Excellent tea / coffee facilities. Great location for exploring and clise to pubs, restaurants, etc

Had a fantastic stay at the Ramada, the staff could not have done more to make this an enjoyable time, can't think them enough especially Ruairi who went above and beyond the call of duty several times.

Great staff very friendly and helpful central to the city centre definitely be back

Good convenient location for the city centre.

Enjoyed our stay breakfast is always good. Room was quite warm during the night. That was only down side

Temperature was very warm throughout the stay with no way to cool it down. Window only opened a crack. Staff were pleasant. Restaurant food was good.

Despite it being surrounded by restaurants the ramada was pleasantly quiet, the beer was cold and reasonably priced. The staff were all wonderful pleasant and helpful. Coming from Australia we are used to having a refrigerator in our room, we missed that. This is our only vaguely negative observation. Breakfast was wonderful brought back memories of my Irish grandmother with potato bread and soda bread. Thank you Ramada

The staff was very nice upon arrival. We arrived a few hours early and they let us get into our room early. They also stored our luggage for us upon check-out so that we could spend more time exploring the city! The room was clean. It had a safe and a hair dryer, coffee and tea pot. The bar/restaurant was pleasant. The hotel is conveniently located in the cathedral district. There were unlimited places to shop, eat or catch a drink. All sights were walkable, with the exception of the Titanic Museum, which was a short taxi ride. The "order taxi button" was super convenient!

Really good hotel in an excellent location with a good breakfast and clean rooms