Nice hotel

Good location, clean, helpful staff

Good value for a four-star hotel. The members of staff were friendly and helpful. Originally paid for breakfast but could not make it due to sudden arrangements. The hotel was kind enough to offered alternative choices, so we could have some food to eat in very early morning.

Wonderfully designed hotel in a great location. Good breakfast, clean, confortable, would recommend.

Amazing as always. Wont stay aywhere else

Clean room, up-to-date technologies for managing light, temperature etc in a room, delicious breakfast with wide range of foods.

The hotel is amazing. Will be back for sure

It was a good hotel in a very convenient location and the staff were good. Drinks ie coffee, teas are available only on the ground floor which was a bit of inconvenience. I wish an electric kettle were provided in a room.

Excellent hotel

Love the vibe and free coffee all day long.

I loved this hotel! Clean, modern and cozy. Perfect location as well, right across the street from the train station and mall.

Amazing hotel. Helpful staff, great amenities, very clean and location is outstanding

The hotel is conveniently located just in front of the Krakow station. We can control almost everything with a tablet equipped in the room. But the Wi-Fi password didn't match my computer and telephone despite my complaints to the front desk twice.

My room overall was good but My room was not ready when it should been , Room I got was inside ending into a triangle Was not to my liking

Nice hotel with prime location

Nice and comfortable as always.

Nice and comfortable as always.

The hotel was fantastic, the room and facilities great, breakfast was delicious with an abundance of choices. The hotel staff were exceptionally professional approachable and friendly

Clean hotel directly across from the train station and main shopping centre. Short walkable distance to the main attractions. Free hot drinks in the bar area all day. Would stay again.

We enjoyed our stay and would happily visit again.

Lovely hotel in a great location, about a 10/15 minute walk from the main square. Free tea & coffee in the lobby. Comfy beds, good showers, clean.

Amazing hotel and just opposite main railway station. Lovely breakfast! Great design and very modern room! I will be definitely coming back to Puro!

Clean, comfortable check in experience, big variety of breakfast.

Rooms incredibly small. No meeting rooms as advertised (nowhere to take a work call in the common area). Very noisy with rooms being right next to each other with little buffer.

A really great hotel in a perfect location. Bus stop right outside. Taxi pick up point outside the doors. Main Train/Bus station across the road. One of the best shopping centres in Europe on your doorstep. A 10 minute walk to the main city square. The hotel itself was so clean, comfortable and the staff were very friendly. Would recommend to anyone to stay here and if im ever visiting Krakow again I will be staying here!

Great experience from start to finish. Hotel is located in a really good area, food was good and hotel was spotless… would recommend and stay again!

very good and clean location

Everything was perfect. Amazing design and great location. Very clean room.

Been traveling for almost 3 weeks. Lots of hotel rooms. This one has the best sheets and pillows. So comfortable and cozy.

Excellent hotel

My preferred place to stay whenever I’m visiting Krakow. Very clean , comfortable and safe. Breakfast buffet is amazing. The staff is very friendly.

The hotel is located just next to the train station and a large shopping mall, which makes it very easy to find restaurants, do shopping etc. Walking to old town takes 10 minutes and is easy. The parking garage in the hotel is for guests only and give direct access from roomfloor (very convenient, even if slightly expensive, 100 zl). Breakfast was average, it had everything to wish for and tasted well, but nothing wow/extra about it. Loved the coffeemachine in the lobby with great coffee/tea supply for free 24/7. The rooms are small in size but very modern and comfortable. Soundproof. Missed not having lotion as amenity in bathroom but otherwise a really great hotel. Also appreciated the water in the room that was refilled daily, great!!