Great location, minutes walk from the station. Lovely staff, really helpful. Room was comfortable and we enjoyed our stay

Absolutely fabulous 3 days spent here in a jnr suite. The room was spectacular, the staff were very friendly and helpful and the location was perfect for us commuting by train. Everywhere is easy to get to and there are heaps of great restaurants within a 5 minute walk.

The hotel facilities and staff were fine. The only issue we had with our stay was our room had an obnoxious odor.

Staff very welcoming and helpful

Overall our stay was good. Hotel is in a good location close to the old town, famous bridge, and other sights. The staff were very friendly and helpful. One concern though, was that the hotel's computer systems were down our entire 2 night stay. The first night and most of the next day, they could not make key cards for us. Staff members were coming up to our rooms and opening the doors for us. This worked, except they never asked for ID to confirm they were letting us in to the right rooms. It made us uncomfortable that a staff member might let someone into our rooms that didn't belong. I understand their systems being down was an unusual circumstance and they were coping as best they could, but that's the reason for the reduced rating.

Very comfortable stay with clean rooms and furnishing. Great staff!

The people at the front desk are super nice and helpful and willing to take as much time as needed to answer all your questions even if they are not hotel related questions.

Good hotel