Everything was great until we wanted to take a shower before we checked out in the morning. We had cold water. I called the front desk and they told me to just leave it running for a while because I must be the first person up. This was at 7:15am. He said if that didn't work to call back and they would send maintenance when they arrived for the day, which is after we checked out. So we took cold showers. Then the breakfast was pretty gross. The scrambled eggs were very runny and the bacon was RAW. The toast and bagels were very lightly toasted and served cold with ice cold butter.

All the staffs were very friendly and helpful, especially Henry at reception. He’s very attentive. This is a handy tip for people who thinks the shower pressure is not good. I felt the same on our first night staying there but then I figured it out the second day. If you are getting water coming out from the ring around the shower head as well then that’s when you may notice weak water pressure. All you need to do is turn the screw/dial thing above the shower connected to the tube until there’s only water coming through the shower head not the ring then you adjust the water for the shower head by rotating the flap/turning thing on the shower head then you are all good. The water pressure might not be as good as home but definitely better than using the ring/shower head at the same time. Hope this helps. We had a great stay here. Nice breakfast, walking distance to most things we wanted to see at South Beach.

Great Stay, Tremendous staff. Beautiful Property. Clean. Great Location. Rooms were very clean.

They charge us $33 resort fee, $150 deposit on the room, and $35 parking fee. I had fully paid for the room so I didn't like this. The room was clean but stark. No dresser, coffee pot or microwave. The bathroom has no place but the back of the toilet to but your bathroom stuff. The a/c didn't work & had to call for maintenance. very few staff spoke any English.There was just a bed and 1 plastic chair. Not a comfortable room. Was told even with the valet parking it was not safe to leave anything in our car. Not the place for elderly or handicapped.

I didn't get the room that I paid for but Malik made sure that we were comfortably in every way possible. Thanks to him our stay was relaxing.

The president was the perfect piece I will always remember the free breakfast

It was a perfect staying, close to the beach, sorrounded with many facilities, the services and kindness of the personnel was perfect

Great Bartender