It's a lovely old place to stay. The staff is courteous and helpful. It feels safe and it was fairly quiet but for the gulls who make a fuss all night. My room was fairly small, but the bathroom was large enough. I had some trouble with hot water, and because of the heat it was troublesome to sleep. There's no AC, which makes sense given the location, but if you are staying in summer hopefully they can start providing some fans to create airflow. The bed wasn't terribly comfortable. The room was otherwise very clean and room service did a great job on my second day. If you plan to travel by rail or bus, this is a fantastic place to stay. I needed to be at Heathrow early on a Sunday morning and that's difficult from most cities. The Royal is directly across from the train station and the bus depot making it very convenient. It's a lovely walk to downtown and there's a shopping center next door, as well.

Lovely hotel and we would Book again. Our room looked a bit tired but we understand they are going through refurbishment. Lovely Comfy bed and everything you need in the room. Like the choice on The breakfast menu makes a change from the normal fry up!

Bed lumpy and room hot and cramped. Nice bathroom. Across from train station. Staff very nice.

The mattress and the pilllows were too soft for us.

Only difficulty was hot water in the bathroom, took a long time to get warm, never really hot. Everything else was great. Very surprised that room was cleaned and linen charged on a Sunday. Would definitely stay again.

Great place to stay in Bath. Just outside the hubbub of the city, but very much walkable to the main attractions. Would definitely stay here again. Pay for parking at hotel, or public pay parking very close. It's old, but that's the charm!! Great bar/lounge on first floor, made yummy drinks and loved the local cider. Didn't eat at the restaurant though. Near market as well.

The staff were very nice and my bed was super comfortable! Thanks for a lovely place to stay for my trip!

We had a great stay. Wish our room had had air conditioning. The windows opened onto flower boxes and a very busy street and curtains were a problem. We waited a long time for hot water for first shower. Breakfasts were great, staff extremely friendly and helpful and room was a nice size. We would stay again.

A classic hotel in Bath, with updated infrastructure but maintaning the original proposal, and a delicious breakfast

I had a room near the train station but was still able to sleep.

The hotel is lovely, right across the street from the railway station. It had several adverts on line and I thought I booked The Royal about 6 km away. I assumed a king size bed but it turned out to be a large double. The room was lovely, windows opened, but it was hot. Even with the fan we were uncomfortable.

This is an old hotel in a run down area of Bath our room only had access to hot water at certain times of the day. Even then it was insufficient to risk taking a shower so we didn't bother. We had a water leak which wasn't huge but but looked like it had been there for a long time and was routinely ignored by the staff. The room overlooked a pretty disgusting rooftop which didn't help. The only positive thing was the location. Would we go back? No.

Right next to the station and very close to all the shops and restaurants so it’s ideal

Right opposite the train station so very handy for anyone who has mobility problems. Much quieter than I was expecting and the bed was extremely comfortable. Bedroom had plenty of supplies - including Earl Grey teabags, a cafetière and ground coffee, biscuits etc, also towelling robes and slippers. Staff were extremely helpful and friendly. No food service after 6pm but within a short walking distance of many restaurants and bars.

Great hotel close to all attractions and extremely handy to the rail station. Staff, particularly the receptionist, were very good.

Very enjoyable stay - friendly staff

A lovely hotel, very welcoming and perfect for our short stay in Bath. Very close to the station but not affect by train noise and just a few minutes’ walk to the Roman Baths, Thermae Spa and other attractions. Highly recommend.

We had a helpful and warm, friendly welcome with help in exploring the city and a lovely room. Nothing could be improved upon.

Hotel in great location but stated “parking” only 5 spaces - never free. Just state that you need to park up the road (2 minutes)

The people were incredibly friendly professional and helpful.

Nice staff, big roms, but of you stay here you I would not recommend the restaurant.

Old things that are difficult to handle

This hotel has a lovely location and could be a wonderful gem in Bath. The woman who checked us in was so gracious and wonderful. We arrived at our room (107) and the bedding and bathroom were spotless. The room smelled strongly of Clorox or some very strong cleanser. The room is in serious need of good maintenance. The wallpaper is peeling up in multiple places. The carpet is loose, the caulk is gross on the step to the shower. There is a weird gap in the bathroom ceiling with an open chasm of cobwebs. We had to ask for help because our bedside light and several outlets were not powered, despite flipping the on button beside it. When we expressed concerns to the man who was working the front desk he came up and fixed it, but was extremely dismissive to our other concerns. In the end, the bed was relatively comfortable, with quality sheets and comforter. I think I would be content with this hotel for a lower rate, but thought the price value was way off for $225/night. This was our second stay in bath- and we found the Bird Bath to be a much superior hotel, for a similar rate.

Incredible!! Loved everything about our stay in this historic hotel. The reception staff was unparalleled- so warm and friendly and helpful with local tips (thank you Andrea & Tim!!). The rooms were comfortable and clean and well stocked with what we needed for our overnight stay. Only regret is that we weren’t there longer!! The house restaurant menu looked great and the prices were very competitive. Just no time to actually try it. Maybe another time.

Do not stay on the 4th floor. The birds will keep you up all night! Also, the breakfast is NOT free. They don't tell you it is $12.95 each morning.

The only complaint I would have is a weak wi fi signal. Other than that, the hotel is excellent.

Great location and service. Loved bar and restaurant. However, hotel is old and this shows in rooms. They are small and airless. The bathroom was mouldy.

Nice and cosy, close to public transport and close to "everything".

The staff were welcoming and friendly, the room was wonderful, there were three of us, my husband , and adult daughter and myself. The room and bathroom were spacey, clean and comfortable. They are in a great location across from the train station (not noisy) and a walk to all lot of sites, no need for a car.

The Royal is a beautiful and historic hotel. The location is close to the train station and an easy walk to the historic centre of Bath. The staff are lovely and the welcome was warm. The room was comfortable and breakfast was good. I would stay here again.

I did not realise that I needed to book for breakfast and evening meals as I had not had to do this before in my, not very frequent, stays in hotels in the UK. Consequently, my disabled wife and myself had to go out for meals. A disappointment for us. The staff were very considerate and understanding of our deafness and my wife's mobility problems.

Very basic room