We loved it! A beautiful place and very welcoming.

Clean, comfortable and quite spot wiuld stay again

Property was very run down, very dirty and alot of noise through the night. Carpets had not been hoovered arou d the property, furniture and beds left in the corridors. On arrival we were told that it was a non smoking room which when we entered, smoke was all you could smell and the wallpaper looked stained with what looked like nicotine. Fair enough we only paid £50 to get our heads down for the night but its only fair people are aware prior booking.

The staff here are excellent and very much available, you just need to press the buzzer at reception. Tv, shower, kettles all provided and great power to the shower. Looks like they are refurbishing some rooms but theres no noise. There's a small amount of traffic noise if you are roadside but not annoying. Free Wi-Fi.

Yeah, so dont be scared off by negative reviews. The single room was small but the tv, kettle and shower worked. Very quiet

Nice and i am coming back soon

I had to arrange a slightly earlier check in with the hotel which went smoothly. Fridge/microwave proved useful for me. Station 5/10min walk for Liverpool Central connection

We picked this hotel as we were staying in the city for a football game and the whole weekend was pretty much booked out in most hotels close by. Initially I thought the price and location was decent and we were kindly told by hotel staff beforehand we could park car in their car park. We picked up our key card before going out to watch the football game so never got to see the room until we came back later on. In the evening, there was no one on reception, which is fine as that's what the posters at the entrance said. We went to our room via a couple of floors without a lift and I noticed the carpets were very dirty so it wasn't the best start. In the room, the wallpaper behind the bed was missing in some areas near the light fittings. The headboard itself was filthy. (Luckily?) I didn't realise until the morning as I wouldn't have slept in the bed otherwise. The red runner on the bed was dirty when I took it off the bed, especially on the underside. It looked like it had never been washed. The furniture was very worn out and had obviously seen better days. There was a microwave and fridge upstairs on the mezzanine type area. I didnt use either. The fridge obviously hadn't been cleaned prior to our arrival as it still had food in it from a previous occupier. Gross. The couch upstairs was also disgusting. Dirty marks all over it. Including possibly what looked like cigarette burns. I've never seen dirtier furniture anywhere. It may have been better if it wa

Dirty, unclean and overall not as advertised especially for what I paid

Value for money, limited amenities.

Rude staff unhelpful the only good thing was the price of the room

Check in was easy, room was looked after and the bed was comfortable. Definitely a good experience for the price

This hotel, was not fit for purpose. There was a disgusting smell in the room, a bit like a public lavatory, no toiletries, only one towel and there are 2 of us staying. There was dust every where. The only plus point was the one towel we had was lovely and clean and so was the bedding. we didn't stay as we though we might catch something from the pityful conditions. When we arrive there were 3 drunks sitting on the steps outside, so not a great start. We only booked it because it was cheap and everything else was fully booked, but we still paid £179.00, which was a complete rip off. We had to drive 5 hours to get home, as we just couldn't stay in that room. Expedia obviously have not been to this property to check it out , so they shouldn't be using it. Finally, the pictures must be very old as they are not true to life. We would like our money back please? Not a good advert for Expedia I'm afraid. Disgusting!

I have been traveling in uk for sometimes now I have never seen such poor room provider i.e no bath tower, no toiletery,badly smell in the room,curtain should be better but reception guy is such a nice person smile and helpful. I do not think I will use Trivelles again in the future.

Honestly. Perfect for the right person/people if you want a cheap/reliable basic hotel this is the one. Customer service couldnt be better. Good comfy beds. Cant fault it. Taxis to anfield 8 pounds also and good bus routes

Shocking do not stay here

This hotel is run by some lovely and friendly people but the accommodation is so small and the bed was so uncomfortable. The duvet had stains on. The bathroom was spotless however you get what you pay for and is really cheap

It was an amazing experience spending days in dere

No towels in the room. Very small room

It was the worst 3 nights I have ever had in a hotel. No towels, no toilet rolls, walls filth and room size of a corridor. Never again and I would recommend that anyone booking through Hotel.com to check where you are going.

Lovely staff and very welcoming .. stayed many times now and nothing but excellent service

The pictures on the website do not reflect the reality of the rooms. We booked 2 yet only entered one, it was terrible! The room was cold, smelly and certainly not worth the money we paid, completely disgraceful, so much so we didn’t stay. Upon returning to reception to hand back the key and complain there were no staff in site!!!! Absolutely appalling will never recommend or stay here, it is a complete rip off.

Ok but not recommendable, cheap but not tidy, checkin staff is poliet, but i arrived early, noone is there.

No shutters / curtains. Stuffy. Dirty floor. Bed sheets not clean

Very clean and good value for money, here was no hand soap in the dispenser upon arrival and/or body soap for the shower which meant we had to buy our own. Also only one small towel was provided for two people to use, at the least there should be two medium towels provided. Otherwise comfy bed and tv with Netflix which was a great extra.

Room confirmed was .not available. Had to change hotels to get no stajirs. Area rough. Buildings. old & sad. Bed terrrible. Never tto be repeated. Picture of hotel on booking site does not exist.

The staff were very helpful and polite .the property was clean and tidy

This place was an absolute disgrace, built into a rough council estate you had to be buzzed in by the receptionist. We got to the room and to begin there was no curtains on the window only a blind made out of crepe paper and the window was looking out onto people’s back gardens, light fittings and plug sockets hanging off the walls we went to our friends room and while walking through the hotel there was light fittings hanging from the roof which you had to walk around, damp and mould on the walls and windows, chairs with broken legs on the stair way covering holes in the walls ladders left in the hall way. Our friends room was much the same as ours with a few extra broken chairs. We left after a half an hour and found somewhere else and now the booking company are only offering me a 40 euro coupon for my next stay after paying 110 euro being out of pocket cause I had to book somewhere else last minute and the stress it caused me and my friends. I’m absolutely disgusted with the service and facilities of both the hotel and hotels.com. NEVER AGAIN!

It’s a good place to stay if the city centre is heavily booked/ expensive. The surrounding area is

We arrived and our room had been changed as internet wasnt very good in toom theyd previously booked us into. Couldnt open bedroom window as the noise outside was horrendous. Room was stifling. Bad nights sleep. Woke to have a shower. Plug blocked with hair - disgusting. Blocked the shower, hair swimming around feet, only to get out half washed and bathroom floor was flooded. Went to reception to report it. No staff to be seen. Still awaitlng to hear from Manager/Owner, as we have requested compensation. He said we'd hear yesterday as managed to get hold of him on the phone. Still nothing.

Very friendly and confutible would stay again thanks

The property was in a poor state. Looked scruffy. Nothing like the pictures at all.